Ibersol Torremolinos Beach

“Richy”

Great place to spend entertaining time with teenage kids! Amount of animations & sport activities will not allow you to be bored! Frank was absolutetly amazing!!! DISCLAIMER: BUFFET IS A TRAP! As food is very diverse and good, trying to taste each position will cause you return home with some extra… lisää

Great place to spend entertaining time with teenage kids! Amount of animations & sport activities will not allow you to be bored! Frank was absolutetly amazing!!! DISCLAIMER: BUFFET IS A TRAP! As food is very diverse and good, trying to taste each position will cause you return home with some extra weight! The restaurant staff were incredibly friendly - we were always quickly seated, offered drinks, and greeted with warm smiles. We truly felt like valued guests throughout our stay. Thank you to the entire team for a truly wonderful vacation!

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“Fun and friendly”

Entertainment staff especially Frankie really made our holiday. My husband likes to be entertained with games on holidays and this hotel really was excellent for the entertainment. I also enjoyed all the games. Very friendly and helpful staff throughout this hotel. Definitely 5 star for entertainme… lisää

Entertainment staff especially Frankie really made our holiday. My husband likes to be entertained with games on holidays and this hotel really was excellent for the entertainment. I also enjoyed all the games. Very friendly and helpful staff throughout this hotel. Definitely 5 star for entertainment staff, and staff throughout. Room spacious but bathroom not. Double bed very comfortable. Balcony good and big. Not enough clothes hanging space, nowhere to hang towels in bathroom and nowhere to hang wet clothes on balcony. Food not great and not a great choice. Glad I didn't have my children with me because they wouldn't have much of a choice. Some food half cooked. Snack dinner terrible choices of food. Layout of restaurant not very good. Drinks hard to order in restaurant at meal times and pool bar, one barman and ques so takes up to 20 minutes to get a drink. To solve the pool bar problem just add one more staff. Swimming pool not that clean, this hotel does not clean pool, sunbeds properly on a daily basis and floor around the pool sticky. 4 lifts in the hotel are a disaster, could be waiting up to 20 mins for a lift. If you can't use a stairs definitely do not book this hotel or you will spend most of your holiday s waiting on the lifts. Entertainment in hotel is definitely a five star, Frankie and staff do a wonderful job, very friendly and very good with both adults and children. Loved all the entertainment especially the aqua aerobics, Frankie made it very enjoyable and fun. My husband and I enjoyed the waterpolo, archery and shuttle board. Music around the pool during the day really gives holiday vibes. Night time entertainment was also excellent and exciting.

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“Enjoyable Holiday But Beware!!! Sickness Still an Issue Here!!!”

I haven’t written a review for several years but felt I had to after our recent experience here. We have just returned from our stay at the Ibersol Torremolinos Beach Hotel and, overall, we did have a good holiday. The hotel itself has many positives, the location is excellent, the rooms were sim… lisää

I haven’t written a review for several years but felt I had to after our recent experience here. We have just returned from our stay at the Ibersol Torremolinos Beach Hotel and, overall, we did have a good holiday. The hotel itself has many positives, the location is excellent, the rooms were simple and comfortable, and most of the staff we encountered were friendly and hardworking. We were even lucky enough to be there alongside the Spanish during their World Cup victory which added to the atmosphere and excitement of our holiday to come. Unfortunately, our stay was overshadowed by something that future guests need to know about. Before travelling, I noticed a number of Tripadvisor reviews mentioning a sickness bug at the hotel. As many of those reviews were a few years old, I assumed whatever the issue had been it would have since been resolved, especially considering the hotel was the subject of a report on Spanish TV because of the scale of the sickness. Sadly, that wasn't our experience. On our very first day, I walked through the men's toilets to the pool area and found one of the sinks splashed with projectile vomit. At the time I thought (and hoped) it was an isolated incident, but over the course of our stay, three out of the four members of our family became seriously ill with stomach-related symptoms, with me going down first! We were half board during our stay and I was quick to blame some Sardines from a nearby restaurant on the front for poisoning me, but as my son & daughter also became unwell over the next day who hadn’t eaten the fish with me it was obvious this was something else. My wife has since fallen ill upon returning to England. When we spoke to other guests around the hotel, it became clear that we were far from alone. One family told us that seven of the eight people in their party had also become ill, while several other guests mentioned similar experiences. When we reported our illness to reception, we were told that nobody else had reported being sick. Based on the number of conversations we had with other guests during our stay, we personally found that very difficult to believe. I'm not in a position to say exactly what caused the illness, and it would be wrong to speculate whether it was food-related, a viral infection or something else entirely. However, when you combine our own experience with the number of guests we personally spoke to, together with the many similar reviews that continue to appear on Tripadvisor over several years, it does raise concerns that simply can't be ignored. A new recent review was uploaded mentioning sickness whilst we were there. This is particularly disappointing because holidays like this cost families thousands of pounds. People save all year for them, and they should be able to relax without worrying about becoming ill. I spent a full day in the hotel bed and so did my daughter the day after me. It genuinely saddens me to write this because there is so much to like about the hotel, and without the illness this would have been a very different review. I sincerely hope the management take these recurring reports seriously and thoroughly investigate them. There is obviously an underlying issue that must be properly resolved or there could be another repeat of the huge incident from a couple of years ago. I want to end on a positive note despite our sickness. The absolute standout of the holiday was Frank who leads the entertainment team. He is an absolute credit to the hotel. His energy, enthusiasm and genuine friendliness made a huge difference to our holiday. He works tirelessly from morning until night, getting everyone involved without ever being overbearing. He always had a smile on his face and made the children (especially my son) and the adults feel equally welcome. He seemed genuinely concerned about us becoming ill during our holiday. He is exactly the sort of person every hotel wishes they had, and he deserves recognition for the fantastic job he does. Ohh La La Frank! I haven't written this review to discourage people from visiting. I've written it because I believe future guests deserve to have all the information before making their decision and if they want to risk potentially becoming unwell. I also really hope the hotel uses feedback like this constructively, because with the issues addressed, this could be an excellent place to stay.

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