Secrets Lanzarote Resort & Spa - Adults Only +18

“Lovely sunshine and lovely hotel”

Second time for one week ,like last time yummy food ,sunshine in a gorgeous setting magnificent hotel. My husband was very poorly with chest infection and is now in a Uk hospital but thanks to the night receptionist 2am and the concern for his well being we were put at ease and a Doctor came out an… lisää

Second time for one week ,like last time yummy food ,sunshine in a gorgeous setting magnificent hotel. My husband was very poorly with chest infection and is now in a Uk hospital but thanks to the night receptionist 2am and the concern for his well being we were put at ease and a Doctor came out and sent hubby to Spamish hospital. A big shout out to all the lovely caring staff at the hotel and the wonderful playful cats

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“Beautiful hotel”

Beautiful hotel, really well kept and fresh. Great food, such a selection and good quality. Quiet location, perfect for relaxing and not too far away from busier areas if You want the best of both worlds. We hired a car through the hotel and it was so worth it. The staff were all very helpful. Ju… lisää

Beautiful hotel, really well kept and fresh. Great food, such a selection and good quality. Quiet location, perfect for relaxing and not too far away from busier areas if You want the best of both worlds. We hired a car through the hotel and it was so worth it. The staff were all very helpful. Just be aware when looking at pictures online, a large section is only available for use by “preferred club members” which was disappointing. We would have happily paid extra to use this pool area but it didn’t work like that, you have to be a Hyatt member so please do look in to this before you book so you can be organised and aware. Despite this, it’s still somewhere I would stay again.

vähemmän

“Lovely hotel”

We stayed in a preferred room 647 for a week. Great size room two sinks and walk in shower. Nice to have the free mini bar with juice, coke, beer water, crisps and chocolate wafers replenished every day.Very clean . Good balcony and view of pools and sea. The staff were great especially Lianna who … lisää

We stayed in a preferred room 647 for a week. Great size room two sinks and walk in shower. Nice to have the free mini bar with juice, coke, beer water, crisps and chocolate wafers replenished every day.Very clean . Good balcony and view of pools and sea. The staff were great especially Lianna who greeted us with fizz and was super helpful all during our visit. We were bed and breakfast. Portofino restaurant for breakfast was very pleasant. It serves the same food as the other restaurant but with waiters. We used both. Oceana restaurant we used once my meal was disappointing due to its size. 4 very small scallops with the same size potatoes and two large prawns. Tasty but no main course! The chocolate brownie however was the star just the best dessert ever! Rattling A/C and dismal view didn’t help. Also ate at Portofino in the evening and enjoyed it. Evening entertainment was hit snd miss but I think that’s usual. Service was quick from the bar but the hotel was only half full. This meant loads of sun beds all over. Great pools all immaculately clean. No beach really, a few feet of black rocks down to the sea. Great path to the marina 10 minutes walk. The location suited us with enough bars and restaurants nearby but relatively quiet. We used the preferred lounge but it was a bit soulless.

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“Overall good. Standing up for the cats.”

Second visit, and glad to be back. Decided to try preferred status this time. Room tired in places, but had a great view. Liked having access to the lounge with soft drinks and snacks, and being served breakfast in Portifino. Food in Oceana restaurant very good - best restaurant on the complex. On… lisää

Second visit, and glad to be back. Decided to try preferred status this time. Room tired in places, but had a great view. Liked having access to the lounge with soft drinks and snacks, and being served breakfast in Portifino. Food in Oceana restaurant very good - best restaurant on the complex. One of the main reasons we stay here is because of the cats. In fact, after our first visit we now sponsor one. Very alarmed to hear from several people that the cat feeding stations have been moved, and feeding at the middle wall (along from the sports bar) is no longer permitted. Why? The cats in the main area don't know they now have to go to one of the feeding stations in a different part of the hotel. Plus, they are part of different colonies. Spoke to guest experiences who said feeding at the middle wall was not banned, but maybe management can confirm either way? If the hotel continues to make life difficult for the cats and the volunteers who look them, I will not be returning. Also, alarmed to hear that the eggs are from battery hens. Not acceptable!!

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