Js Portocolom Suites

“LOVED IT. ..WILL BE BACK NEXT YEAR”

Had a lovely chill out week, in this great hotel. Plenty of room in my suite, lovely decor/colour scheme. Lots of cupboard and drawer space, matteress and pillows were comfy. Only criticism, the metal toilet roll holder is to low and to close to the toilet on the wall. Room was cleaned every day,... lisää

Had a lovely chill out week, in this great hotel. Plenty of room in my suite, lovely decor/colour scheme. Lots of cupboard and drawer space, matteress and pillows were comfy. Only criticism, the metal toilet roll holder is to low and to close to the toilet on the wall. Room was cleaned every day, towels were changed when I needed them to be. Restaurant is well laid out, except for the low lights above the tables. Witnessed many people banging their heads on them, including myself. Food was good at dinner time, i always found something I liked to eat. Did not agree with having to buy bottled water to drink, with evening meal though. I have been holidaying abroad 4 times a year for 20 years. And found the water was always left on from the breakfast machine and available free at dinner. I did find it unusual that there was certain veg served up at breakfast. Like, peas, sprouts, carrots, plus battered calamari from night before. Pool area was lovely and clean, but just a bit more attention paid to wiping the metal parts on the sun beds, as they were a little grubby. A big shout out for Paula on reception, she made us feel so welcome. Friendly, helpful, smiley, and a big asset to the hotel. Also another big shout out to Mosses in the dinning room, always greeted us with a smile and a few friendly words. Always on the go and we never saw him stand still once. I think promotion should be on the cards for Mosses as the restaurant manager. Also another hard worker that we noticed was Sofiane. He was so polite and a well mannered hard working young man. All in all, myself, my son, daughter inlaw 2 granddaughter's 2 and 7, and had a lovely stay. And will be returning next year.

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“Will come again!”

Nice hotel, each room has a bedroom and a living room, two TVs, quite spacious in total. The bathroom is also spacious, contains a well working shower (immediately hot water available). There is a well working Wi-Fi available and two silent working air-conditions (for each room). The style is mod... lisää

Nice hotel, each room has a bedroom and a living room, two TVs, quite spacious in total. The bathroom is also spacious, contains a well working shower (immediately hot water available). There is a well working Wi-Fi available and two silent working air-conditions (for each room). The style is modern and cool, nothing to complain (all refurbished). Room cleaning was done quickly and well, appreciated. The only minus: a coffee machine in the room was missing. The fridge was not properly working but was done after my complain. The dining room is nice designed. The breakfast is good, also dinner (I got half-board). I have to admit that all dishes were seasoned well which is rare in Buffet Cuisine. Some of the dishes were cold, but do not expect high standards at a Buffet. The show cooking was always great. At breakfast, you had a terrible coffee machine (except the Espresso was made out of fresh coffee beans). In addition, the juices were made out of extraction. Compared to this you got plenty of various milk sorts, the pancakes were the best I ever had and all other dishes were excellent, too. For both buffets: not such a big choice each time, but higher quality of the ingredients to other buffets I had in the past at other places. The table clothes were always nicely done and high quality (at dinnertime table napkins). The pool area was reachable thru a Tunnel system in the backyard of the hotel. The staff was always absolutely friendly and helpful. Nothing to complain about.

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“Some very good points, and a few improvements ”

THE GOOD Reception staff polite and very helpful I emailed ahead on the main email address to ask for a cot in the room, they supplied a cot and baby bath ready and waiting. Kettle was 13eu incl. 5eu refundable deposit. Rooms Clean and well maintained Bedding and towels changer daily if re... lisää

THE GOOD Reception staff polite and very helpful I emailed ahead on the main email address to ask for a cot in the room, they supplied a cot and baby bath ready and waiting. Kettle was 13eu incl. 5eu refundable deposit. Rooms Clean and well maintained Bedding and towels changer daily if requested, having a small baby meant a little mess so clean towel provision was handy Went with Jet2, allocated 3rd floor side room. This was lovely and quiet, a front room would be noisy with locals going to bar in the square Food Plenty of breakfast selection, no full English if that's what you are wanting but it's Majorca not England. Eggs and omlette fried to order or batch cooked a few off for speed. Pool Lovely area, easy to sit in or out of sun. Pool cold but it was October. Didn't use SPA Location Handy for bus to porto cristo, cala dor and felanitx Nice bay at front of hotel Bars/cafes in square at front all open at some point in week, tried 4 of them Nice walk to Cala Marsal beach, the port area and an hour walk to lighthouse, also past a beach We went to Cala dor, Porto Cristo, Manacor, Felanitx and Palma. THE NOT SO GOOD Firstly points relating to food/restaurant noted on guest questionnaire Nice selection of food however could add some bowls of different salads, also would get rid of the frozen options like chicken croquettes, obviously out a packet. Should either make or not bother, suppose nuggets, pizza for kids needs to be available Food went cold, also allowed to run out or get close before replenished Drinks service slow in restaurant, staff appeared stretched Location of hotel a little out the way, bus fare seamed pricey 45eu in one day. Car hire advantageous I think. Would I return, yes but with a car ...

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“GOOD BUT COULD IMPROVE”

Spent a week here overall pretty good Good points Clean modern and good location Asked for quite room . Was on topfloor best balcony ever huge and got sun early on till about five in the evening Room great very modern and clean Maids came everyday but not to early . Bad points . Small fridge u... lisää

Spent a week here overall pretty good Good points Clean modern and good location Asked for quite room . Was on topfloor best balcony ever huge and got sun early on till about five in the evening Room great very modern and clean Maids came everyday but not to early . Bad points . Small fridge useless if nor putting ice cold drinks in there . 2 days later water still not chilled . Restaurant . Nice size . I found the food varied and decent quality for typical hotel buffet staff nice . Badpoints . The hotel was fully booked as german school holidays . Hardly the hotels fault but finding a table at breakfast could be challenging . One day myself and partner queued up for a fried egg for a while as girl on there on her own and when we returned to our table someone else had sat there . Possibly because the waitress had cleared our stuff even though my partners bag was draped over the chair . Maybe have batches of fried eggs brought out from the kitchen to take some pressure off the poor so she can crack on parden the pun with omelettes and pancakes . Evening meal we didnt have that problem as went after 8pm but one night i think the main waiter guy in the restaurant didnt show as i asked his collegue who said he was sleeping . This resulted in no wines beers etc being served . This on my birthday night also so not ideal but they did leave the water fruit vending machines open so ok for the kids and tee totalers but thats not the point POOL AREA very good and decent size . Indoor pool area clean and smart . With a bit of tweaking coukd go from decent to fantastic hotel . I would however return

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