Barceló La Nucia Palms, Adults Recommended

“A lovely hotel”

We choose this hotel due to its location relating to a number of properties we were viewing. The setting is lovely, good decor throughout. We were warmly welcomed when we checked in, our luggage was held of us until our room was ready, which was before the allocated time of 16:00. Reception team… lisää

We choose this hotel due to its location relating to a number of properties we were viewing. The setting is lovely, good decor throughout. We were warmly welcomed when we checked in, our luggage was held of us until our room was ready, which was before the allocated time of 16:00. Reception team are very accommodating and welcoming. There is plenty of parking, both outside and underground at a cost of 19€ per 24hr, to our frustration after checking out, and loading the car, we used the payment machine located on the -1 parking level, only to find out you pay at reception, this was not good as we had just checked out and there were a lot of guests checking in and out, we returned to reception and I waited for the staff member to complete the check in with current guest before quickly addressing the situation, which she informed me to just drive up to the barrier, press the buzzer and the barrier would be raised for us to leave, this resulted in no charge for the parking. The poolside restaurant (Santa Maria I think), was busy when we arrived, though no packed, we found a table just outside of the restaurant and waited, and waited, and waited, in the end I went to the bar for a menu, long story short, very slow service to be acknowledged and served. The great benefit of this hotel, no children, and you have access to the sister hotel across the road.

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“Pretty good”

First of all, the hotel is absolutely stunning. Quite small, but immaculately clean and modern. Small pool but hardly anyone in it ever which meant it wasn’t cramped at all! It’s a very quiet and chill vibe, had some live music on the rooftop bar some nights. It is a bit out of the way location-w… lisää

First of all, the hotel is absolutely stunning. Quite small, but immaculately clean and modern. Small pool but hardly anyone in it ever which meant it wasn’t cramped at all! It’s a very quiet and chill vibe, had some live music on the rooftop bar some nights. It is a bit out of the way location-wise, but there’s a bus stop (you’re looking for bus 52) just across the road which takes you directly into Benidorm centre for €2 and these run until 2am so we didn’t struggle getting anywhere! We had a few late nights out and a taxi back only cost us €13, make sure you use the taxis directly! Uber charge a fortune. There is also a supermarket just 1 minute across the road which was very handy. The food was pretty good. We are picky eaters and still ended up with full plates every night. Maybe slightly limited choice but it is a small hotel. The desserts at dinner are amazing! My only complaint is that service was a bit hit and miss, we were either welcomed promptly and warmly or completely ignored! Just to note also, this is a cashless hotel but very easy to charge to the room and settle up on checkout.

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“Not 5 Star”

We were rudely asked to move where we were sunbathing as there were apparently different colour beds around the pool and the grass even though they were next to each other.

“Mixed Feelings with this resort”

Firstly can I say the resort is beautiful, rooms lovely and no fault at all if it was purely on this it would be 5star .. cleaning so very good too However This is predominantly Spanish resort and quite remote from bars and restaurants. It’s a taxi ride really to get to anywhere Where this reso… lisää

Firstly can I say the resort is beautiful, rooms lovely and no fault at all if it was purely on this it would be 5star .. cleaning so very good too However This is predominantly Spanish resort and quite remote from bars and restaurants. It’s a taxi ride really to get to anywhere Where this resort really lacks is service predominantly at the pool bar. The staff unless your Spanish are quite rude and ignorant.. service is slow and somehow you feel like your being an inconvenience to them Food is ok however restricted to one buffet restaurant which on an evening doesn’t open until 8pm again I think possibly set up for the Spanish way of life .. not much to do on resort on a night and prices are quite expensive Cocktails are lovely and reasonably priced at €10 but other drinks expensive 2 vodka and Diet Coke €22 which is excessive but I guess they can because of how remote it is There is no one who stands out on resort which is sad really .. you normally have people to mention but not this time Would I return no .. and I have stayed with the Barcelo group in the past but won’t be coming back to this one again sadly

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