Hotel Benidorm East By Pierre & Vacances

“60th Birthday Celebrations”

I have just got back from this hotel with 6 girlfriends where we celebrated my 60th Birthday. Whilst I can agree that some areas of the hotel are tired and basic, overall it was a good hotel. Our rooms were clean and spacious, we were b & b and the breakfast had everything you would want. Pastries … lisää

I have just got back from this hotel with 6 girlfriends where we celebrated my 60th Birthday. Whilst I can agree that some areas of the hotel are tired and basic, overall it was a good hotel. Our rooms were clean and spacious, we were b & b and the breakfast had everything you would want. Pastries were fresh each day which I had along with cereal. My friends had the cooked breakfast and none of them complained. If you you want posh, peaceful hotels then pay more money and book those. This hotel had a mixture of families, stag/birthdays/friends, so of course there was noise, but again you are in Benidorm walking distance to the main strip. If you want quiet go to the old town and check if the hotel aceepts bigger parties. Do your research. I found any staff I encountered to be pleasant and helpful, especially on reception and in the pool bar (those people were working non stop all day in 30+ heat) so hats off to them. For the type of holiday we went for, I would go back to that hotel, even though it was on cardiac Hill!!

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“NOT a 4 star hotel”

Definitely not 4* hotel.. Breakfast - lots of options, however mostly all of it is gross. Scrambled eggs drowning in milk, dirty cups and plates. We paid for dinner one evening which was €16 each and there was next to no options which consisted of rice and canned meats and NO access to drinks! Th… lisää

Definitely not 4* hotel.. Breakfast - lots of options, however mostly all of it is gross. Scrambled eggs drowning in milk, dirty cups and plates. We paid for dinner one evening which was €16 each and there was next to no options which consisted of rice and canned meats and NO access to drinks! There is however, nice food to order by the pool. This is a little pricey but easier than walking up and down the massive hill where the hotel is located. We opted for using the taxi to and from town which cost around €20 each day. If you don't want to pay for a taxi there is a bus that goes down to the beach and this is free. The rooms - I can see lots of comments regarding the cleanliness of the rooms, and each time the hotel has responded quoting that they spoken to their staff etc.. anyway, the rooms are barely clean. The cleaners do come each day but they do not clean: they empty the bins, replace towels, make the bed. In such a hot climate, it would be nice to receive fresh sheets after sweating in them all night long (AC is shockingly bad). Upon check-in, we were greeted by a drunk man who has wet himself. He was being ushered to the ATM by security to pull out money? Hotel management arrived and stopped this and assured him he was not being fined (this was very dodgy so made sure to avoid the security). Took us until our last day to realise there was an indoor pool - we got given very little information about the hotel on check-in. The pool area is also far too small - it is extremely difficult to find a sunlounger to sunbathe. Finally, the lifts! Well these things are about 30 years old and shake and are extremely small. If you do not like lifts - please do not book this hotel. This hotel is in need of some serious investment, along with training for the staff on basic hygiene. Dirty plates and cups at meal times and poor cleaning of the rooms is not a standard I'm sure any hotel wants to achieve. All that is needed is some basic attention to detail.

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