Hotel Palma Real

“Be careful with your personal stuff you leave in your room”

My husband and another couple spent two nights and three days. The rooms were good but we only got two towels, we asked not to have our rooms cleaned and we had a sign by the door not to bother coming into the room. We went to the beach when we came back our bathroom was cleaned and so was our suit… lisää

My husband and another couple spent two nights and three days. The rooms were good but we only got two towels, we asked not to have our rooms cleaned and we had a sign by the door not to bother coming into the room. We went to the beach when we came back our bathroom was cleaned and so was our suitcase. My husband brand new (in the box) cologne was gone and the gift I had brought for the other couple’s anniversary. We didn’t find out until we were leaving. Unfortunately the day we left the hotel was extremely busy with about 800 kids for a church conference which by the way were very noisy very early that morning, we didn’t have time to complain we just wanted to get away from there. On our second day we were eating lunch near the beer refrigerator and an employee Victor Santiago Salinas opened up a beer bottle and the cap fell on the floor, he looked at it and saw us looking at him and started to walk away I immediately got up because another employee proceeded to come pick it up her name Diana Lino. As I picked it up I said very loudly that education begins at home and Victor Santiago Salinas looked at me and laughed at my face and walked away. I have to say thank goodness for Miss Diana Lino and all (day and night) the employees at the bar who went out of their way for the guests. My friend left her earrings on the counter and when she came back from the beach they were gone. If you go there do not leave any valuables in your suitcase (or laying around) because the cleaning people do not respect your property nor privacy.

vähemmän