Real Intercontinental Tegucigalpa At Multiplaza Mall, An Ihg Hotel

“Intercontinental review”

Customer service at the hotel has been great. Everyone is friendly and the parking is secure with security. The restaurant's options in the lobby are good as well as the DJ in the pool area. The location is great with plenty to do around in walking distance.

“Home away from Home…”

I was on a business trip to Honduras and stayed in Hotel Intercontinental for 3 nights. Services provided by everybody in team was par excellence. At the time of check in, I realised that I was not carrying credit card on file with which I had made the booking and my other card did not work. Staf... lisää

I was on a business trip to Honduras and stayed in Hotel Intercontinental for 3 nights. Services provided by everybody in team was par excellence. At the time of check in, I realised that I was not carrying credit card on file with which I had made the booking and my other card did not work. Staff at check in counter charged card on file and solved my problem in less than a minute. Team at The Factory and Blue Restaurant was always ready to help you. I am a tea lover and they provided hot water as and when required by you. Each one of the team was always smiling and ready to help.

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“Reservation Beware- they will cancel even if you call”

The hotel itself is in a great location, rooms are clean and the best part is the staff. Starting with Luis the manager I talked to all the way to Denis at the lounge. The problem is IHG! The company is not up to par to call itself international and has very little care for its costumers. This i... lisää

The hotel itself is in a great location, rooms are clean and the best part is the staff. Starting with Luis the manager I talked to all the way to Denis at the lounge. The problem is IHG! The company is not up to par to call itself international and has very little care for its costumers. This is the third time I’ve had problems where they give my room or simply don’t change my reservation even though I call to make such a change and are told it has been made. IHG could care less if you showed up or not and that’s unfair to the actual people working in the hotels who give a lot to make the stay as best as possible. I will not stay at another IHG location because of the company and not the hotel staff. It’s a shame because they are wonderful here.

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