Hotel Regina Palace Terme

“McFratm”

Great location, with the most friendly and attentive staff at reception, the outdoor pool bar, and at the morning breakfast area. Outdoor pool area was clean and not over crowded, the indoor spa pool was compact and most relaxing, with a fine range of spa services available, and which we used. Room… lisää

Great location, with the most friendly and attentive staff at reception, the outdoor pool bar, and at the morning breakfast area. Outdoor pool area was clean and not over crowded, the indoor spa pool was compact and most relaxing, with a fine range of spa services available, and which we used. Room was compact, clean, and did the job, nice size outdoor balcony over looking pool area which we had paid for / requested. Room was fully serviced on a daily basis (Grazie!).

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“Not really a 4 Star Hotel”

The good: our room was spacious with a large veranda--unexpected delight. Location is great--lovely walks to area dining and to harbor. The bad: the bathroom is very tired looking--in need of updating. Stains in grout give appearance of being dirty. Low water pressure, silica build up in shower hea… lisää

The good: our room was spacious with a large veranda--unexpected delight. Location is great--lovely walks to area dining and to harbor. The bad: the bathroom is very tired looking--in need of updating. Stains in grout give appearance of being dirty. Low water pressure, silica build up in shower head maybe contribute to that. Mattresses were awful with bowl in center such that I felt like I was sleeping on a slope. No robes--we had to ask and pay additional for robes. Also had to pay additional for towels to use the thermal pool. Breakfast was fair--rather skimpy compared to other 4-stars we had been staying at. The worst: after already traveling for 10 days, we used their (expensive compared to other hotels) laundry service. The service manage to rip/put holes in 4 of our items--which of course we didn't see until after leaving.

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“Could be lovely”

Could be excellent hotel as perfect position and has style but poor management makes it average. No internet in bedroom Lovely sea and wide views from superior room. Filthy shower next to thermal pool. Reported but still like it two days later. Management informed but did nothing about it. Ver… lisää

Could be excellent hotel as perfect position and has style but poor management makes it average. No internet in bedroom Lovely sea and wide views from superior room. Filthy shower next to thermal pool. Reported but still like it two days later. Management informed but did nothing about it. Very knowledgeable and helpful receptionist called Giovanni- should be manager. Tide mark all around the thermal pool which spoils what could be a wonderful place. Breakfast staff never explained breakfast etiquette and it was hard to get their attention though fine once you did. They seem more interested in filling up the water jugs than in helping clients. Orange juice was some weird cheap flavoured water. Omelettes were good. Had lunch around pool and that was excellent so breakfast could easily be improved. No internet in bedroom. Reported but again management ignored. Lovely pool area but recliners not perfectly cleaned - end of season grubby look. Staff at pool were every kind. Pampered us which we liked. No soap in pool toilet and urine smell. No sign of cleaning. Bedroom was lovely and great views from Superior room. Room was cleaned. AC did not work -pumped out air but not cold! Could be a brilliant hotel with effective management. I shall visit next year as location is perfect for elderly couple like us and I hope for improvement.

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