San Montano Resort & Spa

“A truly exceptional and relaxing visit”

We spent three amazing days at San Montano Resort, and every moment was absolutely wonderful. Our room was perfect — spacious, beautifully maintained, and with a balcony overlooking the thermal pools and the breathtaking Bay of Naples. It was the kind of view you never get tired of. The bed and pil… lisää

We spent three amazing days at San Montano Resort, and every moment was absolutely wonderful. Our room was perfect — spacious, beautifully maintained, and with a balcony overlooking the thermal pools and the breathtaking Bay of Naples. It was the kind of view you never get tired of. The bed and pillows were incredibly comfortable, and we both slept so well every night. Breakfast each morning was an experience in itself. The selection was outstanding — from savory made-to-order egg dishes to flavorful Italian meats and cheeses, fresh fruit, and irresistible pastries. Everything was served in a dining area with a stunning panoramic view, and the service was top-notch. The staff were attentive, friendly, and always ready to help — it really set the tone for the day. The service throughout the resort was truly exceptional. The front desk team went above and beyond to make our stay seamless — from helping us make dinner reservations and arranging taxis to guiding us on how to use the complimentary shuttle to the nearby village. A special thank you to Francesco, who went out of his way to recommend a fantastic restaurant for our last night — a true hidden gem! He not only made the reservation but also arranged our transportation there and back, making the evening completely stress-free. He and his colleagues at the front desk truly exemplify first-class service. And I can’t say enough about the wonderful and relaxing thermal pools. With the plush terry-cloth robes and flip-flops provided by the resort, the experience was pure bliss — the perfect way to unwind and take in the incredible surroundings. San Montano Resort exceeded our expectations in every way — from the beautiful setting and relaxing atmosphere to the thoughtful touches and outstanding hospitality. We left feeling refreshed, grateful, and already looking forward to returning someday.

vähemmän

“Heaven!!”

We went to the San Montano Resort after traveling to 3 major cities in Italy. We were looking to relax before returning home, and this turned out to be the perfect place. The staff was attentive and friendly. There are a few people I would like to mention. Antonio at the pool was always there f… lisää

We went to the San Montano Resort after traveling to 3 major cities in Italy. We were looking to relax before returning home, and this turned out to be the perfect place. The staff was attentive and friendly. There are a few people I would like to mention. Antonio at the pool was always there for whatever we needed. Also, we had a couple's massage booked by Antonietta and serviced by Grazia and Giovanni. One of the best, if not the best experiences we have had at a spa. The resort is a bit pricey, and the evening meal in the dining room was a little too fancy for us. We like good quality basic food. But this did not stop us from thoroughly enjoying our stay.

vähemmän

“Amazing experience”

Our stay in San Montano Resort & SPA was absolutely exceptional. Everything - facilities, services, restaurant were just perfect. During my visit I have received medical treatments at SPA and would like to express my special gratitude to dedicated staff - Antonietta, Elena and Grazia - for their p… lisää

Our stay in San Montano Resort & SPA was absolutely exceptional. Everything - facilities, services, restaurant were just perfect. During my visit I have received medical treatments at SPA and would like to express my special gratitude to dedicated staff - Antonietta, Elena and Grazia - for their professionalism, kindness and help. San Montano offers exceptional experience and truly worth every moment and every cent.

vähemmän

“A nice hotel that could improve a little”

The San Montano Resort and Spa has spectacular views of the ocean and surrounding island of Ischia. We had a garden view room which was nice but the bathroom was very tight. Our friends had showers that were the cheap prefab for a five star, expensive hotel. The service was good but not outstanding… lisää

The San Montano Resort and Spa has spectacular views of the ocean and surrounding island of Ischia. We had a garden view room which was nice but the bathroom was very tight. Our friends had showers that were the cheap prefab for a five star, expensive hotel. The service was good but not outstanding. Our ferry from Ischia was cancelled due to high winds and we were having trouble trying to get to Ischia despite the concierge at our hotel in Sorrento doing his best to help us find a way there. When I called I was told we would be charged the full price for the stay even if we could not make it. They insisted the we should be able to get a ferry from Naples later on that day. It was a long and tiring day taking the train to Naples then finally getting a ferry. So do beware that if the weather is bad and you cannot make it to Ischia you will still be charged for your stay. The other interesting thing was that when we went to the Sunset bar each evening the waiter kept making a point of letting us know that the tip was not included. We experienced this in Sorrento also at the 3 of the 4 restaurants we went to but never at the hotel or in Umbria. I guess it is because it is a more touristy area and they expect more. The thermal spa was nice but the woman who ran it was very uptight and made us feel very uncomfortable for coming in without a reservation though we had been told earlier if the weather was good you generally did not need a reservation. There were not many people there but we were reminded a few times we had 30 minutes at first then finally 10 minutes. For a five star hotel I think they could be more in tune to the customer’s needs. They did leave a bottle of water in the room each day which was a nice touch. The breakfasts were fantastic.

vähemmän