Grand Hotel Flora

“Used the pool as non-guests”

We were staying at an apartment with no pool and fancied a pool day. We asked reception if we could pay to use the pool. It was €30 per person, towels included. Aperol spritz are €14 each. The pool service was good, comfy sun loungers and refreshing pool. The reception asked for ID, luckily I had m… lisää

We were staying at an apartment with no pool and fancied a pool day. We asked reception if we could pay to use the pool. It was €30 per person, towels included. Aperol spritz are €14 each. The pool service was good, comfy sun loungers and refreshing pool. The reception asked for ID, luckily I had my health card with me that they accepted

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“Nice Hotel with a lovely pool”

We had a wonderful stay. We booked this the day before departure as we had our Sicily holiday cancelled. Was a great find . The swimming pool is big and beautiful. Plenty of sun beds available. One negative, was the member of staff looking after the pool who was extremely rude to us on 2 occasions.… lisää

We had a wonderful stay. We booked this the day before departure as we had our Sicily holiday cancelled. Was a great find . The swimming pool is big and beautiful. Plenty of sun beds available. One negative, was the member of staff looking after the pool who was extremely rude to us on 2 occasions. Initially querying why I asked for 2 towels and that it is 1 towel per person per day! I had to point out where my Husband was , ! He then told my husband not to move the umbrella and he hadn’t even touched it. ! He really needs to retire and try smiling. The rest of the staff were efficient and one special mention for Andrea on reception, so helpful and extremely professional. The restaurant manager was also lovely . The hotel is a 20 minute walk to sorrento . It’s beautiful and a very nice vibe .

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“Do not book a Classic Room!!”

Do not book a classic room !!! We booked with TUI and were given room 624, I felt like I was in an Alfred Hitchcock movie. I paid 90 Euros for an upgrade to room 105, which was much better, and in the main building. The cocktails at the pool bar are overpriced and not of good quality, we had to ask… lisää

Do not book a classic room !!! We booked with TUI and were given room 624, I felt like I was in an Alfred Hitchcock movie. I paid 90 Euros for an upgrade to room 105, which was much better, and in the main building. The cocktails at the pool bar are overpriced and not of good quality, we had to ask for our Pina Coladas to be made again!! Overall an average hotel, but only a 10 minute walk into beautiful Sorrento centre, so served its purpose.

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“Nice hotel needing some more attention to detail.”

Overall the hotel provided a great base for exploring Sorrento and the surrounding Amalfi Coast but there were still some points in need for improvement. Location: Conveniently situated around a 10 minute walk from the heart of Sorrento alongside various transportaion options including ferry, trai… lisää

Overall the hotel provided a great base for exploring Sorrento and the surrounding Amalfi Coast but there were still some points in need for improvement. Location: Conveniently situated around a 10 minute walk from the heart of Sorrento alongside various transportaion options including ferry, train and bus to access popular sites like Pompeii, Capri and the towns along the Amalfi Coast. Rooms: Felt clean and provided all expected amenities but felt somewhat bare/undecorated. During the night, traffic and the noises of other hotel guests in corridors can be slightly disruptive. Bathroom sinks frequently released a very unpleasant sulfurous smell. Otherwise a pleasant experience. Pool: On arrival pool was a greenish colour which we assumed was normal. 2 days later the pool was crystal clear. The hotel allowed its guests to swim in a dirty and not fully chlorinated pool without comment. Better upkeep of the pool and it's health concerns would be expected. Sunloungers can be busy and only umbrellas on one side of the pool so access to shade is not always possible. Reception: The receptionists were generally pleasant when making inquiries but requests were not always fulfilled. We asked to make a double bed into two singles 4 times and we were told each time it had been completed when walking into the room proved it had not been. However, booking day trips was made simple at the front desk. Breakfast: Most of the food was nice but in such a little room it gets crowded incredibly quickly. The selection wasn't big but that wasn't unexpected however coffee came out lukewarm/cold. The main issue was the flies: everywhere. On multiple days we saw flies flying round the buffet and landing on fruit and pastries whilst choosing to eat outside guarantees a fly attack on you and all food on the table. This is not helped by the fact that staff do not clear empty plates throughout the meal.

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