Grand Smeraldo Beach

“lovely hotel with great beach.”

Third time back. Love the hotel and the beach. Food overall is excellent. All local sourced in the main.

“Great Stay in Sardinia”

We really had a great time here and would most definitely recommend it.The atmosphere was chilled and welcoming and the view was absolutely spectacular. The staff are very helpful and friendly too. The hotel is built and decorated in a very classic authentic style however some modern touches may no… lisää

We really had a great time here and would most definitely recommend it.The atmosphere was chilled and welcoming and the view was absolutely spectacular. The staff are very helpful and friendly too. The hotel is built and decorated in a very classic authentic style however some modern touches may now need to be added….just to bring up to date. The breakfast room is classic and basic too but again cleanliness is at a premium. Noise levels are non existent….it’s a wonderful resort, on an amazing island with some great places to see…Baja Sardinia, Porto Cervo and the Maddalena Islands to name a few….. Ideal for a three or four day break. ❤️🇮🇹

vähemmän

“A nice stay”

We very much enjoyed our stay at this hotel although there are a couple of areas which could be improved. All staff were approachable and friendly which ensured a smooth check in. Our sea view room was clean and comfortable with excellent views of the sea and the pool areas of the hotel. Our room h… lisää

We very much enjoyed our stay at this hotel although there are a couple of areas which could be improved. All staff were approachable and friendly which ensured a smooth check in. Our sea view room was clean and comfortable with excellent views of the sea and the pool areas of the hotel. Our room had a fridge and efficient air conditioning. We very much enjoyed the gesture of a bottle of prosecco which was in our room on arrival. This hotel is in an excellent location only 5 minutes walk into town where there are many restaurants and bar options as well as a public beach. The supermarket is a good 15 minutes walk from the hotel. Some areas that could be improved include modernisation of the bathroom in our room which felt tired and dated. The plastic chairs on the balcony need upgrading to something more modern and comfortable. Continental breakfast had many options but the hot food selection was limited and poor quality which didn’t change for the duration of our stay. There are not enough sun beds for the amount of guests staying during high season so the only option is to get up early to secure a sun bed. There are many pool options although they are all showing signs of wear and tear. There could be more customer engagement opportunities through additional events such as an evening bbq, cocktail hour and also more variety for live entertainment. Overall we had a nice holiday at this hotel which is in a stunning location with breathtaking views and a lovely private beach, which is the main reasons for the rating. However for us the hotel does feel tired and stuck in a different century so would require significant investment to modernise if we were to stay again in the future.

vähemmän

“Stunning views - but the hotel was lacking”

We booked this hotel for our honeymoon, and as we booked Citalia, We believed it to be a superior standard hotel. Upon arrival, the hotel had kindly left us a bottle of Prosecco in the room on ice and the balcony gave us stunning views of the coastline. However, there were a number of issues with… lisää

We booked this hotel for our honeymoon, and as we booked Citalia, We believed it to be a superior standard hotel. Upon arrival, the hotel had kindly left us a bottle of Prosecco in the room on ice and the balcony gave us stunning views of the coastline. However, there were a number of issues with the hotel which let it down. The sunbeds are reserved from an early time by guest at the hotel. And often they are not even used until late afternoon, This is not policed by the hotel or the lifeguards. In fact, when I brought it up to reception the hotel receptionist, Stephanie, shrugged her shoulders and said it was not her problem and to speak to a lifeguard. The quality of the breakfast Is average, the heart selection was lukewarm and not of a great quality, the fruit juices were pre-mixed in a dispensing machine and if you wanted fresh fruit juice you had to pay for this. I believe it is €6 for a glass. The hotel has signage to say it is a superior quality hotel, and I would disagree after spending the first week on the Amalfi Coast in a four star rated hotel the service and food there was for superior. In addition if you want to change your pool towel, you have to do this between specified times in the morning and our charge €2 per towel per person per day to do this. The location is stunning. The views are magical. There are some beautiful restaurants in the village to eat at. Overall, a disappointing stay. We will go back to Sardinia, but not this hotel.

vähemmän