Hotel Le Dune Piscinas

“A hideaway for 5* slow-travel, tranquility and comfort at Le Dune Piscinas”

With all the travel options at the touch of a keyboard, this has got to be one of the most exceptional 5* finds in Sardegna. Sitting in the southwest of this wild island, the views are of an endless coastline of natural dunes and blues waters. Go there to be completely unplugged from life; to take … lisää

With all the travel options at the touch of a keyboard, this has got to be one of the most exceptional 5* finds in Sardegna. Sitting in the southwest of this wild island, the views are of an endless coastline of natural dunes and blues waters. Go there to be completely unplugged from life; to take in nature's generosity and the beauty of the stars at night. There are yoga retreats coming up here soon too. Am up for anything they suggest!

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“Not just accommodation, but an experience”

Amazing experience at this hotel. Everything was beyond our expectations: tasty food, room cleanliness and staff quality. I recommend everyone stay here at least once. Thank you again!

“Looking for something unique and beautiful at the same time.......”

If you are looking for something unique and exciting in Sardegna, this is where to stay. It's a place where luxury meets creativity and style...... not to mention all of it on one of the most naturally beautiful beaches on the island. The commitment behind the project is unmatched -- design and … lisää

If you are looking for something unique and exciting in Sardegna, this is where to stay. It's a place where luxury meets creativity and style...... not to mention all of it on one of the most naturally beautiful beaches on the island. The commitment behind the project is unmatched -- design and art and thoughtful comfort everywhere -- not to mention wonderful food.

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“Hit and Miss - 5* prices; 1* corporate customer service culture”

This is a hard review to write - there is a lot of 'wow' but also a lot of room to improve. LOCATION: The marketing blurb, and travel writers, refer to the location as totally remote/isolated. Its true that its a beautifully converted mine building at the end of a long dirt track, but it's locat… lisää

This is a hard review to write - there is a lot of 'wow' but also a lot of room to improve. LOCATION: The marketing blurb, and travel writers, refer to the location as totally remote/isolated. Its true that its a beautifully converted mine building at the end of a long dirt track, but it's located on a public beach. There is a large campervan site next door and two beach bars. So at breakfast you get a wonderful view plus people wandering past the roped in hotel perimeter watching you. Not a deal breaker - and the beach bars are very nice - however you're not 'isolated'. GOOD BITS: Staff, location, views, sunsets and the courtyard bar. Wine selection good/deep and sommelier excellent. Courtyard bar staff excellent. Breakfast mind-blowingly good - lots of local treats - insist on eating it outside NOT SO GOOD BITS: Food. We were hoping for (and asked for) romantic sunset food served outside; we got over-priced bland food that was beautifully presented, served in a sterile library like atmosphere by lovely but under trained staff (2nd night was spent at a beach bar - which delivered everything we wanted atmosphere/romance/sunset-wise at a fraction of the price of Le Dune) POOR BITS: Customer service culture. We had a issue with out room (air conditioning stuck on full so room was 'freezing') that was not resolved (they promised to fix it but simply turned off the airco - so the room got too hot). There were plenty of alternative rooms to swap us to of the same grade; this option was only offered late on day 2. I spent several hours trying to resolve the issue - it make a 'stress free stay' stressful. No attempt for feedback - at check-out or afterwards. When we offered feedback it was ignored. This shows that 5* customer service is not ingrained in corporate culture. Le Dune - please improve and please - seek the feedback of your customers so you can deliver more consistently and achieve your potential...

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