UNA Hotels One Catania

“One of the top hotels”

This is my second time to stay here since the new ownership. The staff is first rate! They are very attentive and organized. The restaurant is open for breakfast and dinner. The pastry chef is one of the best! The dinner chef is as good as any 5 star hotel i have stayed in. Customers lunger ar… lisää

This is my second time to stay here since the new ownership. The staff is first rate! They are very attentive and organized. The restaurant is open for breakfast and dinner. The pastry chef is one of the best! The dinner chef is as good as any 5 star hotel i have stayed in. Customers lunger around in the evening and the atmosphere is very relaxed. Visiting the amazing new spa was something that I was not expecting. The dry sauna is beautiful! Out of a magazine. I will be back.

vähemmän

“Wonderful hotel for families”

The stay was wonderful. They have an excellent staff and they serve excellent breakfast. The property is beautiful and well maintained. We also ordered dinner and they were super helpful to accommodate our food requirements. The only problem was traffic noise in the room. It is somewhat beyond the… lisää

The stay was wonderful. They have an excellent staff and they serve excellent breakfast. The property is beautiful and well maintained. We also ordered dinner and they were super helpful to accommodate our food requirements. The only problem was traffic noise in the room. It is somewhat beyond their control anyway.

vähemmän

“Kudos to the very nice and helpful Hotel Staff!”

Our first glimpse of Una Hotels One Catania, arriving from the airport late in the evening in our rental car, was a big, big surprise. In an otherwise uninspiring neighborhood, behind a high wall, appeared the well-lit, imposing facade of a palace. There were no more free parking spaces in the yard… lisää

Our first glimpse of Una Hotels One Catania, arriving from the airport late in the evening in our rental car, was a big, big surprise. In an otherwise uninspiring neighborhood, behind a high wall, appeared the well-lit, imposing facade of a palace. There were no more free parking spaces in the yard, so we left the car in the driveway and went to the reception, where we were warmly welcomed by the staff. Check-in went very smoothly; we received our room key and the first information about the available services. This included an invitation to use the self-service Honesty Bar, where we could prepare ourselves our evening drinks. The helpful staff also took care of our car – all we had to do was leave the car keys at reception. Our hotel room wasn't particularly large, but the bed was very comfortable, and the balcony had a beautiful view of the sea and even partly of Mount Etna. A wardrobe was a bit lacking—we had to make do with an open coat rack with a top shelf. The bathroom was quite comfortable with a spacious shower, toilet and bidet. During our stay, the hotel itself and its surroundings were undergoing intensive preparations for the season; the hotel's outdoor swimming pool seemed ready, but the weather conditions were not exactly conducive to swimming. It's worth noting that the hotel's best performance was its gastronomy. From the hearty and delicious breakfasts to the incredible evening meals at the "Dinner Restaurant Academy." During breakfast, we were looked after by a lovely lady who truly pampered us. We were also very impressed by the work of the young but extremely talented Chef. We also greatly appreciated the care of the Maitre D', who ensured the appropriate selection of wines and a pleasant atmosphere during the evening meals. In our opinion, it is the People working at the Una Hotel that constitute its greatest asset. We would like to thank all the Staff who made our time in Catania so enjoyable.

vähemmän

“I hope next time things will improve”

Dear sir / madam This hotel is not the expected quality of your group. STAFF welcome ok But in absence of dinner service no apology Dinner... no chef/ food Breakfast Limited food including no buffet ham/ cheese. Room in is not the standard of your group 1 no dressing table/desc 2 tv ..small and… lisää

Dear sir / madam This hotel is not the expected quality of your group. STAFF welcome ok But in absence of dinner service no apology Dinner... no chef/ food Breakfast Limited food including no buffet ham/ cheese. Room in is not the standard of your group 1 no dressing table/desc 2 tv ..small and in the wrong position. TV stations no Rai 1 and Canale 5 Being a regular client at Palace hotel in Catania and for the good standard of your chain I saw a huge difference and I recommend to investigate further Thank you Regards John.grima@g3.com.mt

vähemmän