Hotel Select

“Good location for the beach but disappointing hotel”

The hotel is very dated and does not appear to have had any noticeable refurbishment since it was built (possibly 1970's). A lot of the fixtures and fittings and public areas look very tired. the breakfast room/dining area in particular feels more like a canteen. The gardens and pool area also feel… lisää

The hotel is very dated and does not appear to have had any noticeable refurbishment since it was built (possibly 1970's). A lot of the fixtures and fittings and public areas look very tired. the breakfast room/dining area in particular feels more like a canteen. The gardens and pool area also feels somewhat neglected. All the publicity indicate that this is a 4 star hotel (also on the hotel signage)but I would like to know which rating system is being used to allocate these stars. I would not classify this a a 4 star hotel

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“June 22 and still with covid restrictions”

Booked 2 weeks here as we had had a nice time here in 2017. What a difference 5 years makes. Hotel rooms are in bad need of makeover: shower runs hot and cold intermittently, sink plug broken, ancient electric points and lighting, aircon struggles. Meals are a shadow of previous wide choice: eveni… lisää

Booked 2 weeks here as we had had a nice time here in 2017. What a difference 5 years makes. Hotel rooms are in bad need of makeover: shower runs hot and cold intermittently, sink plug broken, ancient electric points and lighting, aircon struggles. Meals are a shadow of previous wide choice: evening meal is now a buffet which you have served canteen style with no english menu. Breakfast is a meagre selection of bite size rolls and muesli or granola, some fresh fruit and a bit of streaky bacon and scrambled egg. No marmalade, only peach jam and a croissant if there are any left. The worst part is that you have to queue up for each section to be served with an organisation that would make Basil Fawltey proud. I wanted to find another hotel but my wife couldn't face moving all our stuff so we stayed but I won't be back anytime soon.

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“Excellent location, AMAZING staff, tired hotel.”

What made this hotel great were the people and it's location. The reception team were friendly and helpful, and restaurant team went above and beyond. Fabio, the manager of the restaurant, went out of his way to make sure that my friend and I were well looked after. We could see he was very atten… lisää

What made this hotel great were the people and it's location. The reception team were friendly and helpful, and restaurant team went above and beyond. Fabio, the manager of the restaurant, went out of his way to make sure that my friend and I were well looked after. We could see he was very attentive to all the guests. The hotel has a half board rate. As a vegetarian, the set menu available was not friendly. However, at the beginning of the week Fabio asked me what I liked and didn't like, and went out of his way to prepare the most amazing meals for me all week. As a sommelier he also paired our meals with some fabulous local wines. The location of the hotel was excellent. The back gate of the hotel leads your directly onto the beach. It's short walk from the bus station making it easy to travel from Portaferraio to Marino de Campo, and from Marino de Campo to other nearby beaches. And it is located a stones through from all the restaurants, bars and shops. You can't fault it. The only downside: the hotel markets itself as a 4*, i would not agree. The hotel was looking tired, most of the plug sockets in the room did not work, and the furniture was tatty. I also asked for an iron and ironing board one evening, and i was told it was not possible to have, that i had to wait until the morning for the laundry staff to come in to do it for me as they didn't have a key to the room. This was not most helpful! In summary, great people, great location, but the hotel needs some investment to bring it up to a good standard

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