Hotel Las Islas

“Relaxing at Hotel Las Islas”

We stayed in a bungalow by the water for 5 nights. The bungalow was clean, comfortable, and well equipped. The cleaning staff sometimes removed towels and bathroom items and did not replace them. We called and requested replacements several times, getting occasional replacements. The outdoor ar… lisää

We stayed in a bungalow by the water for 5 nights. The bungalow was clean, comfortable, and well equipped. The cleaning staff sometimes removed towels and bathroom items and did not replace them. We called and requested replacements several times, getting occasional replacements. The outdoor area exclusively for our bungalow was incredible, several places to sit, a private pool (which was not maintained by the property, so we didn't use it), beachfront that was shared with one other bungalow, which was pretty narrow. We went snorkeling one morning, which was excellent. We were disappointed that the property had only one restaurant for lunch and one for dinner. The dinners were very good, the lunches were okay. Staff was all very friendly and helpful. The resort is large and we enjoyed the complimentary bicycles and and walking around the property. We recommend this property for a few nights, 5 nights is too long, in our opinion.

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“Disappointed and not worth the price”

I was so excited for this hotel. I actually planned our trip to Colombia for our stay at las Islas. I looked at the website a we decided to splurge for my birthday. First let me start with the positive. The setting and staff at the hotel was wonderful. Micheal, oratio, ribalto, Olga and everyone … lisää

I was so excited for this hotel. I actually planned our trip to Colombia for our stay at las Islas. I looked at the website a we decided to splurge for my birthday. First let me start with the positive. The setting and staff at the hotel was wonderful. Micheal, oratio, ribalto, Olga and everyone else were so kind and warm. And the beach and setting is really beautiful and special. But other that, everything else about our experience was way below standard for a leading hotel esp for the price point of $750 usd a night. First, it was not explained well on the website that we were booking a room on an island that required a boat ride. I have a two year old son and the rides eps at night did not feel safe. But the issue was the communication. At no point the option to stay on the main property presented to us. The communication was very poor not only about the room and location but everything and the staff especially at reception didn’t seem to have the experience or authority to notice this and make changes. Other issues: the bed was not comfortable, food was hit or miss, Overall this property has a ton of potential but feels a big neglected on all levels and continues with a price point that does not match the level of service or luxury advertised.

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