Hotel Las Islas

“Good overall, could be superb if...”

Special place, blessed with wild nature and great beaches; lacks to cover details to the finest, given price it's a must. Nice food, more variety is needed. Needs to be updated in some aspects, but overall is a good experience, could be better if attention is paid to all the potential the surroundi… lisää

Special place, blessed with wild nature and great beaches; lacks to cover details to the finest, given price it's a must. Nice food, more variety is needed. Needs to be updated in some aspects, but overall is a good experience, could be better if attention is paid to all the potential the surroundings can give

vähemmän

“Disappointed and not worth the price”

I was so excited for this hotel. I actually planned our trip to Colombia for our stay at las Islas. I looked at the website a we decided to splurge for my birthday. First let me start with the positive. The setting and staff at the hotel was wonderful. Micheal, oratio, ribalto, Olga and everyone … lisää

I was so excited for this hotel. I actually planned our trip to Colombia for our stay at las Islas. I looked at the website a we decided to splurge for my birthday. First let me start with the positive. The setting and staff at the hotel was wonderful. Micheal, oratio, ribalto, Olga and everyone else were so kind and warm. And the beach and setting is really beautiful and special. But other that, everything else about our experience was way below standard for a leading hotel esp for the price point of $750 usd a night. First, it was not explained well on the website that we were booking a room on an island that required a boat ride. I have a two year old son and the rides eps at night did not feel safe. But the issue was the communication. At no point the option to stay on the main property presented to us. The communication was very poor not only about the room and location but everything and the staff especially at reception didn’t seem to have the experience or authority to notice this and make changes. Other issues: the bed was not comfortable, food was hit or miss, Overall this property has a ton of potential but feels a big neglected on all levels and continues with a price point that does not match the level of service or luxury advertised.

vähemmän