Santa Marina, A Luxury Collection Resort, Mykonos

“Staff and Facilities exceptional”

We had an amazing stay at this hotel. The rooms were excellent, the facilities were fantastic, and the hospitality was genuinely the best we have experienced at any hotel. A special mention must go to the incredible staff who made our stay so memorable. Polly was always lovely and provided excelle… lisää

We had an amazing stay at this hotel. The rooms were excellent, the facilities were fantastic, and the hospitality was genuinely the best we have experienced at any hotel. A special mention must go to the incredible staff who made our stay so memorable. Polly was always lovely and provided excellent recommendations throughout our holiday. George was extremely helpful every morning with the beds and always greeted us with a smile. At breakfast, both Sophia and Maria were outstanding. Maria in particular was attentive, friendly, and consistently provided exceptional service. On our first evening at Elias, we were looked after by Maria and the team. We have several allergies, including nuts and sesame, and Maria was absolutely fantastic. She carefully checked everything with the chef, explained the dishes in detail, and gave us complete confidence that our meal would be safe. Her professionalism and attention to detail made us feel comfortable and able to enjoy our evening without worry. Although the lamb dish was not suitable, she quickly helped us find an alternative, and the steak and chips were excellent. We would also like to thank Michalis, the sommelier, for his fantastic wine recommendations, which perfectly complemented our meals. Overall, every member of staff went above and beyond to make our stay special. Their warmth, professionalism, and genuine care for guests are what truly set this hotel apart. We cannot thank the team enough and would highly recommend this hotel to anyone looking for exceptional service and a wonderful holiday experience.

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“Wonderful Wedding Experience”

Our son and his fiancee had their wedding at Santa Marina and it was a fabulous experience! The facility makes you think you are in a movie set and the service is impeccable. You check in with a beverage and a very high-touch level of service. A concierge takes you to the room with the baggage… lisää

Our son and his fiancee had their wedding at Santa Marina and it was a fabulous experience! The facility makes you think you are in a movie set and the service is impeccable. You check in with a beverage and a very high-touch level of service. A concierge takes you to the room with the baggage to follow shortly. There are two restaurants and a couple of bars and all offered outstanding service. The food was outstanding and the breakfast buffet was more than ample. The resort did a fantastic job with the wedding itself - ceremony, cocktail hour, and reception. The bride and groom made a spectacular entrance on a boat and had fireworks highlight their first dance. The service could not have been better. One thing of note - cabs are scarce on Mykonos but you can WhatsApp the concierge and they will arrange transportation for you. They are very flexible and easily accommodate changes in plans. Last, and not least, the Gingko spa was fantastic as well.

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“Beautiful hotel with great amenities”

Beautiful hotel and amenities with trip to Delos included in stay. It is also very close to the beach. The staff went above and beyond to add nice touches to our room for a special occasion. Perfect for a quiet long weekend break with a few restaurants around the hotel, in addition to the hotel r… lisää

Beautiful hotel and amenities with trip to Delos included in stay. It is also very close to the beach. The staff went above and beyond to add nice touches to our room for a special occasion. Perfect for a quiet long weekend break with a few restaurants around the hotel, in addition to the hotel restaurants.

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“Chambre très décevante dans un très bel hôtel”

Disappointment regarding our room. The lack of privacy is absolutely unacceptable: we can hear everything from the connecting room as if we were in the same room ourselves. We were also woken up at 7:00 AM by noise coming from the adjacent room, making it impossible to properly rest or sleep any l… lisää

Disappointment regarding our room. The lack of privacy is absolutely unacceptable: we can hear everything from the connecting room as if we were in the same room ourselves. We were also woken up at 7:00 AM by noise coming from the adjacent room, making it impossible to properly rest or sleep any longer. The person was only on a phone call and it’s not her fault… For a 5-star hotel, this level of sound insulation is simply not acceptable and falls far below the standard we would expect… The Manager kindly providing us with a courtesy room while waiting for our flight. We truly appreciated the gesture . At the same time, experiencing the comfort, calmness and quality of this room unfortunately made us realize even more how disappointing our previous room was during the stay. Between the constant noise from the connecting room and the overall difference in comfort, it genuinely felt more like a children’s room than the level of accommodation one would expect in a 5 stars hotel.

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