Golden Bay Suites

“Hotelli rannalla”

Perheeni ja minä jäimme Golden Bay Suitesiin heinäkuussa 2019 kolmannen kerran viimeisen kymmenen vuoden aikana. Hotelli on hyvin ajettu ystävällisellä henkilökunnalla, ja se on mukavaa ja puhdasta. Huoneet ovat olleet parannuksia viimeisimmän oleskelun jälkeen. Uima-allas on vähän smal, mutta pien… lisää

Perheeni ja minä jäimme Golden Bay Suitesiin heinäkuussa 2019 kolmannen kerran viimeisen kymmenen vuoden aikana. Hotelli on hyvin ajettu ystävällisellä henkilökunnalla, ja se on mukavaa ja puhdasta. Huoneet ovat olleet parannuksia viimeisimmän oleskelun jälkeen. Uima-allas on vähän smal, mutta pienille lapsille tarkoitettujen falilien kanssa se toimii hyvin. Hotellin ravintola on kunnossa, ja siellä on tarjolla useita perinteisiä ruokia, ja se sopii hyvin nopealle lounasaterialle päivän aikana. Se on loistava paikka istua ja nauttia auringonlaskusta ja juomasta. Hotellin sijainti on suuri plus - aivan rannalla ja kauniilla ja rauhallisella alueella, jossa on useita muita mukavia rantoja. Alueella on myös useita todella hyviä tavernoja. Nautimme yhden viikon oleskelun!

vähemmän

“Perfect location”

First solo trip and this hotel was perfect location for me. The room itself was fine and comfortable, although a little dated in places was kept very clean by staff . I had a semi basement room which was ok for me , I didn’t use the outside area with it due to being so close to pool and therefore… lisää

First solo trip and this hotel was perfect location for me. The room itself was fine and comfortable, although a little dated in places was kept very clean by staff . I had a semi basement room which was ok for me , I didn’t use the outside area with it due to being so close to pool and therefore could be noisy and often had ball hitting windows , not a real issue for me though. The hotel grounds are beautiful and location amazing. There is bus stop within walking distance takes you to Chania town . Only issue I would say was sunbeds and people putting towels on them to reserve them . On vacating my room there is place for freshening up and leaving suitcase .

vähemmän

“Golden Bay Beautiful”

We did enjoy our stay at Golden Bay. The apt was nice. There were a couple issues that would have made the stay nicer...One of the doors to the patio had only one hinge, so it couldn't safely be used. It should have had a sign on it for safety. That door also didn't have blackout curtains and make … lisää

We did enjoy our stay at Golden Bay. The apt was nice. There were a couple issues that would have made the stay nicer...One of the doors to the patio had only one hinge, so it couldn't safely be used. It should have had a sign on it for safety. That door also didn't have blackout curtains and make it hard for the kids to sleep because of the lights on the property all night. Didn't tell me until the last night. I thought it was just the sun in the morning. It would have been really nice if there had been dish soap and dish towels for the kitchen area. We did use the kitchen. It worked fine. The pool area is nice, and the loungers have the best cushions, but so limited and not enough shade. At the beach you pay 10 Euro for 2 loungers and an “umbrella". We went out to try one morning, but all were already taken. We didn't try again. Food at the restaurant was good but took a while and sometime took a while to be recognized by staff to order if not sitting in the restaurant. They do work long hours and are pretty busy. Water is less expensive if you take away. We got lucky with parking. It wasn't too bad during the week, but weekends can be harder to get a spot. It is a public lot for the beach. Other restaurants and grocery in walking distance.

vähemmän

“Sijainti loistava, asiakaspalvelun taso keskinkertainen”

Sijainti ei voisi olla parempi, aivan hienohiekkaisen ja loivasti syvenevän, pienillekin lapsille sopivan rannan äärellä. Lyhyen taksimatkan päässä Hanian keskustasta. Kovalla tuulella isot aallot hotellin rannassa, mutta lähellä kaksi suojaisempaa poukamaa. Kahdentasoisia huoneistoja, kellarikerro… lisää

Sijainti ei voisi olla parempi, aivan hienohiekkaisen ja loivasti syvenevän, pienillekin lapsille sopivan rannan äärellä. Lyhyen taksimatkan päässä Hanian keskustasta. Kovalla tuulella isot aallot hotellin rannassa, mutta lähellä kaksi suojaisempaa poukamaa. Kahdentasoisia huoneistoja, kellarikerroksen huoneistot hieman vaatimattomampia, parempitasoiset keski- ja yläkerran huoneistot viihtyisät, kivasti sisustetut ja erinomaiset sängyt, myös vuodesohvat olohuoneessa yllättävän hyvät nukkumiseen. Kylppärissä ei suihkuseinää tai -verhoa, lattia kastui yltympäriinsä kukn kävi suihkussa. Ilmastointilaite kaksiossa sekä makuu- että olohuoneessa ja toimi moiteettomasti. Respa on auki klo 09-21 ja sunnuntaisin kiinni iltapäivisin klo 13-17, tuona aikana saapuville vieraille respan ovessa ohjeet hakea huoneen avaimet hotellin allasbaarista. Näin teimme, saimme avaimet mutta baarin työntekijä vain pyöritteli päätään kun kysyimme miltä suunnalta huoneistomme löytyy. Sisäänkirjoittautuminen samoin check-out kesti pitkään ja respan työntekijän asenne oli aika välinpitämätön. Hotellin allasbaari on ilmeisesti eri yrityksen pyörittämä kuin itse hotelli. Baarissa piti maksaa joka kerta tilattaessa erikseen, ei voinut kuitaka huoneen laskulle. Hinnat korkeahkot. Aamiainen ei kuulunut huoneen hintaan vaan se olisi pitänyt tilata baarissa erikseen listalta (ei aamiaisbuffettia). Tyydyimme ostamaan minimarketista leipää, juustoa, hedelmiä ja vastaavaa ja laittamaan itse aamiaisemme. Hotellin yhteydessä on hyvinvarustettu minimarket, jossa ruokien hinta korkea verrattuna paikallistenkin käyttämien ruokakauppojen hintatasoon. Noin 1 km päässä on iso Lidl. Allasalue pienehkö ja aurinkopetejä vähän, varjoja vielä vähemmän. Ranta on allasalueen välittömässä vieressä, siellä runsaasti aurinkopetejä ja varjoja mutta niistä piti maksaa erikseen, josta miinusta. Kaikenkaikkiaan erinomaiset fyysiset puitteet mutta henkilökunnan palveluasenne, respan hitaus ja buffetaamiaismahdollisuuden puuttuminen ja muut yllämainitut seikat jättävät kokonaispisteet ***/*****:een.

vähemmän

“Good, but with some hiccups”

Our stay at Golden Bay Suites from May 10th to May 17th was generally pleasant, but unfortunately, it was marred by some uncomfortable incidents that affected our overall experience. Our biggest challenge was the lack of remote controls for the air conditioning units, which resulted in us not bein… lisää

Our stay at Golden Bay Suites from May 10th to May 17th was generally pleasant, but unfortunately, it was marred by some uncomfortable incidents that affected our overall experience. Our biggest challenge was the lack of remote controls for the air conditioning units, which resulted in us not being able to use the air conditioning for the first three days of our stay. We arrived on Saturday evening around 8 PM, and there was no staff on the premises. Sunday did not bring any resolution either, and it was only on Monday afternoon that we were given a single remote control for the three air conditioning units in the apartment. This made our first few days quite uncomfortable, especially due to the weather conditions. We had to open the windows at night, which resulted in our 4-year-old child having 30 to 40 mosquito bites the next morning. Another concerning incident was the discovery of a wasp nest in the bathroom. It took two days from when we reported the issue for it to be removed. We had to request action twice, which was quite concerning for our safety and comfort. Finally, the freezer in our room was faulty and could not close properly, resulting in water leaking everywhere inside the fridge. We reported this issue to the reception, but it was not fixed during our stay. This also meant that the ice cream we bought melted, and we had to throw it away. It was only on the last day, 30 minutes before check-out time, that the janitor asked if he should fix it. Despite these issues, we were generally satisfied with our stay and appreciate the efforts of the staff. We had hoped for some form of compensation for the inconveniences we experienced, but unfortunately, our request was denied. We hope that our feedback will be taken into consideration to improve the experiences of future guests.

vähemmän