Arina Beach Resort

“Excellent stay at Arina Beach resort”

We had an excellent week's all inclusive break at Arina Beach resort in Crete. It's located just 20 minutes from Heraklion airport so no lengthy transfer to contend with. The hotel is nice and clean and looks better than the photos online. We had an upgrade to a penthouse room, which was great but … lisää

We had an excellent week's all inclusive break at Arina Beach resort in Crete. It's located just 20 minutes from Heraklion airport so no lengthy transfer to contend with. The hotel is nice and clean and looks better than the photos online. We had an upgrade to a penthouse room, which was great but really it was more like a larger regular room. The atmosphere is friendly, relaxed and there's lots of sun loungers so although people reserve them in the morning there are plenty to go around - the double loungers with a parasol in the middle are really good. The hotel is situated right on the beach front and its a very well kept yellow sandy beach. The service was outstanding, all staff were very friendly and polite and professional. The Animation team were extra friendly and welcoming to all activities such as morning yoga, darts and aqua aerobics. Special recognition for restaurant chefs Christophorus and Marios - they were brilliant at helping us know what was suitable to eat as we're lacto-vegetarians. The food selection in the main buffet restaurant is fantastic, so much choice! There were 2 other restaurants which had nice views and ambience but in general we preferred the selection of the main restaurant. There were a number of swimming pools outside and one heated inside, which I thought could have been heated a bit more as it always felt a bit cold. The evening entertainment was pretty mediocre apart from the African Acrobatics which was jaw dropping. There is a bus stop just outside if you'd like to catch a bus to Heraklion for a few hours or down the road there are plenty of rental car companies that will help you get a better deal than the internal rental car company on a vehicle to go explore. Overall everything was great and I would recommend Arina Beach, but I did get the feeling its more of a really good 4 star, rather than 5 star hotel.

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“Wow, Love it, love it, love it”

Stayed here for a week during the start of May. What a fantastic hotel. The accommodation was great, clean and well kept. Rooms cleaned and resupplied daily. complementary drinks in the mini bar. Every thing that you could need, Iron, room safe etc. Restaurants were great, service was amazing, and… lisää

Stayed here for a week during the start of May. What a fantastic hotel. The accommodation was great, clean and well kept. Rooms cleaned and resupplied daily. complementary drinks in the mini bar. Every thing that you could need, Iron, room safe etc. Restaurants were great, service was amazing, and the food was on another level, in fact it was so good I put on half a stone in 7 days! Bed was extremely comfortable and managed a few lay ins, as the black out curtains were really good. Great hotel with a good atmosphere, for couples with children as there is plenty of entertainment, and things for them to do including water park with slides. Over all we had a fantastic week and felt really welcome and looked after. Thank to all the staff and management of the Arina Beach Resort Hotel!

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“Crete holiday”

When we arrived the porter took our cases instantly , good vibe walking in to front reception , desk staff were really friendly, our room was spacious and clean , fridge stocked up with soft drinks , no alcohol(all inclusive) settled in first night , next day had a walk about and got used to surrou… lisää

When we arrived the porter took our cases instantly , good vibe walking in to front reception , desk staff were really friendly, our room was spacious and clean , fridge stocked up with soft drinks , no alcohol(all inclusive) settled in first night , next day had a walk about and got used to surroundings , hotel is very big and spread out, the gym is adequate for a decent work out , pool/sauna etc is good aswell , food was really nice and not your usual Reparative after a few days , staff were very friendly and helpful , how ever the main bar only had 2 bar staff on who actually serve drinks , this is a problem for me , hotel claims to be 5 star , but you Que for drinks , which to me shouldn’t happen if it’s 5 star, should be table service , the 2 bar staff in particular were fine(brothers) but you’ll get priority service if you tip them , which I don’t mind but it has to be renewed firstly , not the other way round , far too slow at serving drinks (maybe a ploy by hotel) apart From that I would give this hotel an 8/10 and would go back again , but maybe stay away from a main bar area and use another bar(.outside bar ) for drinks

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“Not all rooms are 5 star.”

We booked a family room with sea view. When we arrived the room was only made up for 2 adults. So had to call reception and wait for them to come and make up the sofa bed etc. Not ideal on first arrival! When we woke up in the morning the "Sea view" wasn't really what I expected. The room felt dark… lisää

We booked a family room with sea view. When we arrived the room was only made up for 2 adults. So had to call reception and wait for them to come and make up the sofa bed etc. Not ideal on first arrival! When we woke up in the morning the "Sea view" wasn't really what I expected. The room felt dark, small with just a sofa bed for my grandson and a partial sea view. It definitely wasn't the 5 star experience I was hoping for. So £350 euros later we paid to upgrade to a same sized room but at least this room had a proper bed. Check which room you are booking as some are really not that nice. The rest of the hotel was nice, Splashpark nice, beach ok, although could be a bit cleaner. Pools all nice. The bookable restaurants are not a la carte. They are buffet style which I was disappointed at. Clean towels every day although our tea tray was only replenished once the whole week. We had to keep remembering t-bags from the bar to enjoy a cup in the morning. Staff were lovely, although reception staff quite stern. They looked like they didn't want to be there! Asked for a late check out which was 80 euros, but would have had to move rooms into the main hotel. Really not worth 80 euros to have to move your luggage so just used the shower room available which was ok. There was old toiletries left in the shower which was a bit disgusting, and floors were flooded. But otherwise lots of clean towels. Food in main buffet restaurant was ok, but a bit like a bun fight to get a table. Considering this was beginning of season, I would hate to go there during peak! Overall a good week, but hoped for much more after reading the reviews. Would we return? No.

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