Amira Luxury Resort & Spa

“A Relaxing Stay”

We recently stayed at the Amira Luxury Resort in Adelianos Kampos, Rethymno with another couple and had a wonderful holiday overall. The hotel itself is stunning—very modern, beautifully designed, and immaculately maintained throughout. The pool and beach areas are excellent, with plenty of comfor… lisää

We recently stayed at the Amira Luxury Resort in Adelianos Kampos, Rethymno with another couple and had a wonderful holiday overall. The hotel itself is stunning—very modern, beautifully designed, and immaculately maintained throughout. The pool and beach areas are excellent, with plenty of comfortable sunbeds and a relaxed atmosphere. Our room was particularly impressive: contemporary in design, exceptionally well appointed, and featured a shared pool, private sun loungers, and fantastic sea views. There was ample storage space, and the touchpad control system added a real luxury feel. The main buffet restaurant exceeded our expectations. Both breakfast and dinner offered a huge variety of high-quality dishes, with plenty of choice to suit all tastes. We were consistently impressed by the standard of the food and presentation. The location is another major plus. Rethymno Old Town is only around 10–15 minutes away by taxi, and arranging one is effortless through reception. There are also plenty of local tavernas, bars, shops, and restaurants within a short walk of the hotel, along with a couple of excellent beach bars right next door, which we thoroughly enjoyed. The staff were one of the highlights of our stay. Housekeeping was excellent, the breakfast team were always warm and welcoming, and the concierge service was extremely helpful. A special mention must go to Maria on reception, who was incredibly efficient and professional. She arranged reservations for us before our arrival and even reconfirmed them once we checked in, without us needing to ask. Her attention to detail and customer service were outstanding. The only area that fell short was our experience around the pool. On our first day, we had a very disappointing lunch—the food was poor enough that our friends were offered a complimentary à la carte dinner as compensation. After that experience, we chose not to eat lunch at the hotel again and instead visited the excellent beach bar next door. We also found that a few members of the pool service team came across as somewhat abrupt or occasionally sarcastic. We don’t believe this was intentional, but it did feel at odds with the otherwise friendly and professional service we experienced elsewhere in the resort. Despite these minor negatives, we had a fantastic stay and would happily recommend Amira Luxury Resort. The beautiful facilities, excellent accommodation, great location, and outstanding service from most of the team made for a memorable and relaxing holiday

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