Nautilux Rethymno By Mage Hotels

“Amazing hotel and service! Highly recommended!”

We had an amazing vacation! A beautiful and aesthetic hotel, with the highest level of service from all the staff! But more than anything, I have to commend the customer service and the way the reception handled everything — we had a personal issue that prevented us from arriving, and just one day … lisää

We had an amazing vacation! A beautiful and aesthetic hotel, with the highest level of service from all the staff! But more than anything, I have to commend the customer service and the way the reception handled everything — we had a personal issue that prevented us from arriving, and just one day before check-in they approved postponing our stay, which ended up being postponed a few more times. They welcomed us so nicely and even upgraded our room! Highly recommended!

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“Outstanding Hotel in So Many Ways!”

We spent five fabulous days at Nautilux Rethymno. It is one of the nicest hotels we have stayed at in our many trips to Greece. It is a well-constructed, well-designed, tastefully decorated, clean, modern hotel. Our room was perfect—spacious with a nice balcony. The beds and pillows were very comfo… lisää

We spent five fabulous days at Nautilux Rethymno. It is one of the nicest hotels we have stayed at in our many trips to Greece. It is a well-constructed, well-designed, tastefully decorated, clean, modern hotel. Our room was perfect—spacious with a nice balcony. The beds and pillows were very comfortable, tissues and face washcloths were provided, and new bottles of water were put in the room every day. The only item missing was conditioner in the bathroom. The buffet breakfast had a wonderful variety of delicious offerings. The sun loungers at the pool and beach had very thick pads that were so comfortable. There was live music most nights after dinner, though on one night the music was too loud and went too late into the night. The staff was superb—so friendly and helpful. I'd like to give an extra shout-out to Zania in Guest Relations and to the woman who showed us our room upon arriving, who always had a wonderful smile on her face through our whole visit. All the staff helped to make the atmosphere at Nautilux cheerful and happy! Thanks to everyone at Nautilux for making our vacation so delightful!

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“Absolutely amazing stay kind staff, beautiful upgraded room with sea view and hot tub, delicious à la carte food, cozy”

Our stay at Nautilux Rethymno was absolutely amazing. We booked directly through the hotel website and got some nice extra benefits, including a very generous room upgrade that really made our stay special. The upgraded room was one of the biggest ones with a private hot tub and sea view. It was s… lisää

Our stay at Nautilux Rethymno was absolutely amazing. We booked directly through the hotel website and got some nice extra benefits, including a very generous room upgrade that really made our stay special. The upgraded room was one of the biggest ones with a private hot tub and sea view. It was spotless, new, and beautifully designed. The reception staff were also very kind and welcoming, making us feel comfortable right from the start. The whole team was warm and hospitable, and the atmosphere felt relaxed and cozy. A special shout-out to Olivia (I hope I got her name right!) from the restaurant. she was incredibly friendly, and we had such a nice conversation with her. Because it was low season, the food was à la carte instead of buffet, and honestly, that was even better. The quality was great, and the service felt very personal and luxurious. Even though it’s a small resort, it feels peaceful and intimate, the kind of place you instantly feel at home but luxurious. I honestly think this might be one of the best hotels I have stayed at. If I get a similar offer again, I would love to come back! maybe even make it a yearly tradition. Highly recommend it!

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“Excellent breakfast and a lovely atmosphere”

A very warm and friendly welcome with a refreshing lemon lemonade as a welcome drink. The breakfasts were simply outstanding – definitely the best and most delicious we had in Greece! The breakfast room staff were exceptionally kind, smiling, and professional. The triple room was rather small – on… lisää

A very warm and friendly welcome with a refreshing lemon lemonade as a welcome drink. The breakfasts were simply outstanding – definitely the best and most delicious we had in Greece! The breakfast room staff were exceptionally kind, smiling, and professional. The triple room was rather small – one double bed and one bed under the TV, which wasn’t very comfortable since the TV sound was quite loud. Unfortunately, the room felt dusty, and two family members experienced a dust mite allergy that hadn’t bothered them for a long time. The pool area is beautiful and comfortable, with safe access to the sea. It was very nice that towels were freely available in several places by the pool and beach – a thoughtful touch that added to the comfort. What left a slightly unpleasant impression was the staff in green uniforms. It seemed that guests were treated differently – these staff members regularly asked others how they were doing, but during our five-day stay, no one approached us even once. It’s a pity if the only communication from them is a letter slipped under the door – that doesn’t reflect well on a 5-star hotel. Overall, a beautiful hotel with a great location, excellent breakfasts, and a lovely atmosphere, though there are a few aspects that could be improved.

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