The Royal Senses Resort & Spa Crete, Curio Collection By Hilton

“Amazing Staff, Great Stay”

I stayed at this beautiful resort for six days with my wife and two children, and we had a wonderful experience overall. What we loved: * The staff were incredibly kind and helpful. We requested extra towels, umbrellas, and a late checkout—everything was arranged without any issues. Special thank… lisää

I stayed at this beautiful resort for six days with my wife and two children, and we had a wonderful experience overall. What we loved: * The staff were incredibly kind and helpful. We requested extra towels, umbrellas, and a late checkout—everything was arranged without any issues. Special thanks to the front desk team: Sofia, Elisavet, Anna Maria, and Aris. * The main restaurant was excellent, offering plenty of variety for everyone. The food was fresh and of high quality. * The welcome was very warm, with refreshing cold towels upon arrival. In the room, we were also pleasantly surprised with a bottle of wine and prosecco. * Our room was comfortable and always cleaned to a spotless standard. * The main pool was pleasantly warm and perfect for the kids. Areas for improvement: * Unfortunately, jumping into the pool was not allowed. I understand restricting jumping for safety or excessive splashing, but not being able to jump in just to start swimming felt a bit unnecessary. * The private pool was not heated, and heating it cost €180. Because of this, we didn’t end up using it.

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“Wonderful place to stay in Crete”

We stayed at Royal Senses in the autumn , almost just before they were closing down for the winter months. The resort is pretty, nice architecture and design throughout. The rooms are spacious, we had the one with the private pool which was pretty cool . Unfortunately the water was cold , so we co… lisää

We stayed at Royal Senses in the autumn , almost just before they were closing down for the winter months. The resort is pretty, nice architecture and design throughout. The rooms are spacious, we had the one with the private pool which was pretty cool . Unfortunately the water was cold , so we could not swim there, but it was still a nice feeling to chill by it and drink something. The main pool is long and beautifully , it’s also easy to swim, but make sure to be early,before it’s full of people. There is a shuttle which runs quite often to the beach in their sister hotel. The beach is nice, it’s a small lagoon, there is a beach bar as well, where you can eat or drink. The food is very good at Royal Senses. The breakfasts are exquisite, there is everything you can wish for, including champagne and freshly squeezed juices. We usually do not like buffets, so we used their fine dining restaurant which was very good with gourmet food or if we were lazy we opted for room service which was fast and good too. Nothing to complain. The spa was good, however a bit difficult to book, especially if you wanted a couple massage at the same time. Therefore I would suggest to book even before you arrive here ( you can always cancel) , but like this you will have a guaranteed spot. I also did pedicure at their parlour which was good and I was pretty satisfied. The bar close to the reception is a nice spot for evening drinks, sometimes they have life music too. At the end of our stay , the receptionist treated us with small gifts ( olive oil and loukoumi) which was a nice gesture and a memory of Royal Senses. Wonderful to stay in Crete.

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“Fantastic”

We stayed a week at Hilton Royal Senses in late October and loved it. The location is stunning, and the staff were brilliant throughout. The food was excellent, especially with Christos (chef) helping my wife with her gluten and dairy allergies—he always made sure she had safe options and even pre… lisää

We stayed a week at Hilton Royal Senses in late October and loved it. The location is stunning, and the staff were brilliant throughout. The food was excellent, especially with Christos (chef) helping my wife with her gluten and dairy allergies—he always made sure she had safe options and even prepared fresh dishes for her. The heated pool was great, though the indoor pool for kids is only open 8–10am, which was a bit limiting. The rooms were spacious and comfy, and the kids club staff were fantastic with our children. Drinks were pricey, but kids bringing water bottles was no problem, and free kids’ lunches helped a lot. A few small things could improve the stay: heated splash pools, longer indoor pool hours for children, and free soft drinks at dinner. Overall, a great holiday—we’d happily return!

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“Do not recommend private pool rooms”

We paid extra for a private pool, despite going in September it was absolutely freezing cold and we could not use it at all during our stay. Other guests were saying the same about their pools. We tried to resolve this during our stay and were told we could use the main pool (!) Or be given a token… lisää

We paid extra for a private pool, despite going in September it was absolutely freezing cold and we could not use it at all during our stay. Other guests were saying the same about their pools. We tried to resolve this during our stay and were told we could use the main pool (!) Or be given a token for the spa indoor pool - neither are suitable alternatives or resolve the fact we had paid for something we could not use. Raised a complaint with Jet2 after we returned and response was to the effect 'we dont advertise pools are heated so there has been no service failing' - incredibly dissapointing for our first experience with Jet2.

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