Barbara Studios & Apartments

“Kefalonia at its best”

This was our second visit to Barbara Studios. It is unusual for us to visit the same place twice. It has everything we need and more. The family are absolutely lovely and so welcoming. Erato greeted us when we arrived and gave us a fantastic welcome back along with her family. They are all lov… lisää

This was our second visit to Barbara Studios. It is unusual for us to visit the same place twice. It has everything we need and more. The family are absolutely lovely and so welcoming. Erato greeted us when we arrived and gave us a fantastic welcome back along with her family. They are all lovely people. The cafe-bar is great with a huge selection of drinks and good food. The selection of restaurants within walking distance is great and we had good food at all of them. The pool area is lovely and we never had a problem getting a sunbeam with shade (I prefer to sit in some shade). We will definitely visit again.

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“Disappointing”

On arrival no one was there to greet us, reception not in sight. It took a maid to inform us that we needed to go to the pool bar around the side of the building. Once there the owner told us to leave our cases at the front and asked us to sit at a table, handover our passports and to pay the tax. … lisää

On arrival no one was there to greet us, reception not in sight. It took a maid to inform us that we needed to go to the pool bar around the side of the building. Once there the owner told us to leave our cases at the front and asked us to sit at a table, handover our passports and to pay the tax. She informed us that it would be another 20 minutes before we could have the room. She then placed a list of rules on the table. As you can see our initial experience was not good. The good points were that the room although basic was good with a nice sized balcony and the pool bar was good. The pool itself was a good size, however the sunbeds were years old and really uncomfortable and hard to get up from. This spoilt our holiday as we always spend most of our time around the pool.

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“Disappointed”

We had a nice holiday but…… First the good points: Spacious clean 1 bed apartment. Drying rack outside. Bus stop outside. Peaceful & quiet at night. Plenty of storage space. Nice to watch the planes, none at night. Large balcony east facing. The bad points: Kitchenette v small, no washing up liqu… lisää

We had a nice holiday but…… First the good points: Spacious clean 1 bed apartment. Drying rack outside. Bus stop outside. Peaceful & quiet at night. Plenty of storage space. Nice to watch the planes, none at night. Large balcony east facing. The bad points: Kitchenette v small, no washing up liquid & only 1 tea towel which never got changed. Beds uncomfortable & creaked. Only 2 pillows for 4 beds - we are a couple but like 2 pillows each. Crack in shower tray & hose dirty. Hot water took many minutes to come through. TV old & poor reception. No restaurant, only bar/pool cafe. Some pool sun loungers broken, some sagging so uncomfortable. Closing down for winter started: The ice cream freezer emptied 4 days before we left. Sunloungers & umbrellas started to be cleaned around the pool 3 days before we left. Only 10 sun loungers left by our last day for 10 residents giving us no choice & area limited as sunloungers plus bar stools & loungers stacked up by the pool. A delivery of new mattresses arrived & stored in the empty rooms either side if us while we’re were sat on the (shared balcony). It was the last week of the season & unfortunately due to the bad weather the previous week the shop next door had closed as had a few restaurants. The very bad: Following the cleaning of the sunloungers & umbrellas my sister in law mentioned to the older proprietor that there was debris & insects in the pool & she was handed a fishing net! This was funny at first & I took a photo but the lady, Barbara I presume, got very angry. In the bar area the confrontation escalated with her shouting aggressively at my sister in law, accusing her of always complaining. (She had previously asked for a stuck drawer to be fixed & for fresh towels after a thunderstorm when they got wet on the drying rack. She was refused them by the cleaner saying not today but tomorrow, that’s when you get new towels!) My sister in law was traumatised & reduced to tears at being shouted at so aggressively & right in her face. Barbara & her daughter even shouted that they wanted us all (3 couples) to leave & repeatedly shouted “phone Jet2” My husband phoned Jet2’s 24/7 helpline, the rep phoned & then spoke to the proprietors. She then told us that they said the fresh towels were refused as they had taken their towels to the beach. They had not. They had brought their own beach towels. We asked the rep to come & talk to us all but she never came. I’m thankful this rant by the proprietor happened near the end of our holiday as we had enjoyed our stay up to that point. Upon reading other reviews there have been other confrontations with her. We loved Kefalonia but if we return we shall not stay at this resort.

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