Hotel E Central Villa Clara

“A strange one!”

Well positioned in the centre of town and cheapest bar I had been in in Cuba. No hot water in the room even after I was told it was fixed and working. Impostor sleep without earplugs due to the marble floors throughout. Breakfast was what they were giving on the day and same with lunch (whatever sa… lisää

Well positioned in the centre of town and cheapest bar I had been in in Cuba. No hot water in the room even after I was told it was fixed and working. Impostor sleep without earplugs due to the marble floors throughout. Breakfast was what they were giving on the day and same with lunch (whatever sandwich they had on the day). Good terrace bar in the evenings.

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“Overall, just an OK experience”

A centrally located hotel, with a large welcoming foyer and friendly reception staff. There was a power cut on arrival, so our room wasn't ready and there was no internet until late evening, which was a bit frustrating, but not exactly the fault of the hotel. There seemed to be a problem with the… lisää

A centrally located hotel, with a large welcoming foyer and friendly reception staff. There was a power cut on arrival, so our room wasn't ready and there was no internet until late evening, which was a bit frustrating, but not exactly the fault of the hotel. There seemed to be a problem with the wine, because on ordering a glass, I was told "no", but it turned out it was on another floor and someone had to go and get it. It all turned into a bit of a performance to be honest. The room itself was large and clean, although the shower wasn't particularly good. The air conditioning, once the electricity was back on, was very good. What was very strange were the towels, which seemed old, thin and very, very small. Not suitable at all. This is Cuba though, so you have to take all these quirks in your stride. There were no windows to the outside, just opening out to the inner atrium, which I wasn't quite so keen on. My main gripe was the noise. This hotel just consists of the ground, first and second floors. I was on the second floor, right by the roof top bar. The noise that came from there until around 2 in the morning was unbelievable, and it was impossible to get any sleep. Also, there's no lift in this place, although the staff (when you can find someone to help) will take your luggage up and down the stairs for you. I have to give a special shout out to the receptionist (I'm afraid I don't know her name) because my companion was very challenging and extremely rude to her, and the restaurant staff, unnecessarily. I did apologise, and she shouldn't have had to put up with the way he talked to her. To be honest, I didn't really like Santa Clara, so I'm unlikely to return. But if this hotel managed to iron out the issues that it has, it could be a very good place to stay.

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