The View Agadir

“The view Agadir”

We stayed at this hotel recently, and unfortunately, the experience didn’t start well. On arrival, a large group was leaving, which left the place in a mess and the reception area feeling chaotic. It wasn’t the calm, welcoming atmosphere we were expecting after a long flight to an expected 5* hotel… lisää

We stayed at this hotel recently, and unfortunately, the experience didn’t start well. On arrival, a large group was leaving, which left the place in a mess and the reception area feeling chaotic. It wasn’t the calm, welcoming atmosphere we were expecting after a long flight to an expected 5* hotel. We asked for a drink on arrival many times, even when told you will be given a complimentary drink, but no one attended to us, even though payment for our stay was taken immediately as we walked through the door! Check-in was also frustrating — although we were repeatedly told our room was ready just minutes after 3pm, we didn’t actually get access until 5pm. Staff kept blaming delays on the large group that had just left, but as paying guests, that shouldn’t have impacted our stay. There were also a few housekeeping issues. We requested an iron, but the first one didn’t work, and it took over an hour for a replacement to arrive, which kept me waiting to get myself sorted. The bedding had stains, and we had to ask for it to be changed. Poolside service was also disappointing — I asked a staff member to adjust a canopy for shade for my daughters, he agreed but never returned, and I ended up moving it myself. That said, once the initial chaos settled, the hotel’s interior is genuinely beautiful and has a lot of potential. However, the overall experience was affected by poor organization and lack of attentive service. Additionally, we had to book two separate rooms as they couldn’t accommodate four females together, even though two were classed as children, which made the stay more expensive than expected. To end on a positive , being just a stone throw away from the beach and watching the sunset was beautiful- making location the biggest plus.

vähemmän

“Nice hotel with friendly staff, but a bit disorganised.”

Nice hotel and really nice pool area but a bit chaotic. The staff, (of which there are numerous), I interacted with were all polite and friendly, just not that good. At check in they took our cases, which were only cabin baggage size and proceeded to misplace them immediately and we had to wait an … lisää

Nice hotel and really nice pool area but a bit chaotic. The staff, (of which there are numerous), I interacted with were all polite and friendly, just not that good. At check in they took our cases, which were only cabin baggage size and proceeded to misplace them immediately and we had to wait an hour for them despite calling several times and going back down to reception. One other evening I called room service for a bucket and ice and again waited an hour because first they forgot, then took it to the room directly above us. Breakfast was more of the same; loads of staff running around and a couple of managers standing around doing nothing. I'm not sure how they run it, but when you ask for something it takes ages and you usually have to ask again. Then a completely different staff member brings whatever you asked for. That said we did have a good stay and I would consider staying at the hotel again as we liked Agadir. Also I must commend the pool staff, especially the chap with the baseball cap as he was excellent, very efficient, helpful and friendly. I'd probably put him in charge of the whole place.

vähemmän

“A few critcal issues with an otherwise really good hotel!”

Firstly we enjoyed our two week stay at the hotel, The View Hotel in Agadir. When we arrived however at reception I was immediately asked for a deposit of 1000mads, approximately £800. This is the first time this has happened. We were booked Band B and had no intention of having food there or alcoh… lisää

Firstly we enjoyed our two week stay at the hotel, The View Hotel in Agadir. When we arrived however at reception I was immediately asked for a deposit of 1000mads, approximately £800. This is the first time this has happened. We were booked Band B and had no intention of having food there or alcohol. It was far too expensive. Also in the main swimming pool large flocks of seagulls used the pool every evening and researching google it clearly states the seagulls produce chemicals detrimental to health. The second pool which is heated did not suffer the same problem.

vähemmän