Kumara Serenoa By Lopesan Hotels

“A relaxing break in a stunning place”

A beautiful hotel so clean and the grounds around are breathtaking, Food lovely staff friendly and attentive. Hotel receptionists were all so lovely and friendly! Will def be back

“Relaxing stay in a nice hotel”

Stayed here with2 other families so a group of 11. Very nice hotel who always accommodated us as a larger group. Rooms are very modern and comfortable. Disappointing that for a hotel of this standard you have to pay to use the safe but it wasn't much €17.50 for a week but it should be free. You hav… lisää

Stayed here with2 other families so a group of 11. Very nice hotel who always accommodated us as a larger group. Rooms are very modern and comfortable. Disappointing that for a hotel of this standard you have to pay to use the safe but it wasn't much €17.50 for a week but it should be free. You have a nespresso coffee machine in your room with 5 capsules but once they are gone you have to pay for more so take your own. You get 1 small free bottle of water in your room but then you have to buy it even if you are staying all inclusive which was odd. Food is nice although not always hot, plenty of choice each night. Pool area is great, plenty of beds and space and always clean. Pool was a nice temperature. Good choice of drinks but limited on some spirits unless you pay. Eg no malibu or local equivalent. The hotel is a little remote but there is a free shuttle to town which was a bonus. Overall very nice well, made to feel welcome and was very relaxing.

vähemmän

“Honest review”

Lovely holiday, exceptionally clean,manicured grounds, lovely rooms, very nice staff, reception staff were lovely, plenty of sunbeds ( not sure this would be the same if hotel full) , a bit out of the way but free shuttle service daily so you cant complain, taxis inexpensive in the evenings, we wou… lisää

Lovely holiday, exceptionally clean,manicured grounds, lovely rooms, very nice staff, reception staff were lovely, plenty of sunbeds ( not sure this would be the same if hotel full) , a bit out of the way but free shuttle service daily so you cant complain, taxis inexpensive in the evenings, we would never usually book an all inclusive holiday, but our usual hotel was fully booked, so our only real gripe was the food, by golly there was more than enough, but it was cold !! Salads were plentifu but I am convinced the toms and cucumber were cut with a machette, no prensentation, but maybe its just us being a little fussy, most people had their plates overflowing . I would not return purely because of the food quality .

vähemmän

“3 tähteä tälle hotellille”

Henkilökunta pääosin tylyä, ei saanut hymyn hymyä kuin respassa. Huone muuten ok mutta bidee puuttui. Maan tasolla olevan huoneen ovet kannattaa pitää kiinni varsinkin illalla torakoiden lähtiessä liikkeelle. Ruoka oli surkeaa!! Sama tarjonta joka päivä ja all inclusive erittäin suppea. Sijainti ke… lisää

Henkilökunta pääosin tylyä, ei saanut hymyn hymyä kuin respassa. Huone muuten ok mutta bidee puuttui. Maan tasolla olevan huoneen ovet kannattaa pitää kiinni varsinkin illalla torakoiden lähtiessä liikkeelle. Ruoka oli surkeaa!! Sama tarjonta joka päivä ja all inclusive erittäin suppea. Sijainti keskellä ei mitään ja ilmaiset bussiyhteydet vain harvoin päivässä Inglesiin tai Maspalomasiin. Taksi edullinen tapa liikkua ja ainoa jos et halua kävellä pitkiä matkoja. Pieni ja rauhallinen ympäristö, lyhyt matka huoneesta altaalle ja syömään. Pääosin mieleen jäi hapan henkilökunta jolla ei minkäänlaista palvelunhalua tai halua ymmärtää asiakkaan toiveita. Laadukkaat drinkit voi täällä unohtaa, valmiita sokerimehu-sekoituksia pullosta tai hanasta.

vähemmän