Camino Real Acapulco Diamante

“An Excellent Stay with Room for Improvement”

The Camino Real Acapulco hotel offers a luxury experience thanks to its excellent service, impeccable cleanliness, and a privileged location in the Diamante area. The rooms are spacious, comfortable, and feature spectacular views that guarantee a perfect rest. However, there are a few details to c… lisää

The Camino Real Acapulco hotel offers a luxury experience thanks to its excellent service, impeccable cleanliness, and a privileged location in the Diamante area. The rooms are spacious, comfortable, and feature spectacular views that guarantee a perfect rest. However, there are a few details to consider. The hotel charges $70 MXN for parking per night, an unusual fee for a hotel of its category. Furthermore, the food and beverage offerings, while good quality, come with high prices and limited variety, which can be an inconvenience during longer stays. In conclusion, it is a highly recommended option for anyone seeking comfort and exclusivity, as long as you budget for the additional costs of parking and food.

vähemmän

“Overpriced for what we got”

Hotel is in bad shape, elevator has been out for 48 hours. I'm on an 8th floor. No need for further comment. No hot water for fthree days, no runing water on the shower. I has been reported on daily baisis, it took them for days to get the hot water and but the shower bearly drips water. No fixing … lisää

Hotel is in bad shape, elevator has been out for 48 hours. I'm on an 8th floor. No need for further comment. No hot water for fthree days, no runing water on the shower. I has been reported on daily baisis, it took them for days to get the hot water and but the shower bearly drips water. No fixing for that. Staff is friendly if somenthing positive can be rescued. Food left in the room has full with insects, I have video but no where to upload. It has not been the best experience. Ligth shines bright in your face in my room, no way to avoid it, so no late mornings for us. May be it was bad luck, but not a great experience at all.

vähemmän

“Prices do not match the facilities”

The facilities are very old and extremely neglected. The floor on the second level is unwalkable; all the tiles are broken, and the walls are stained and full of holes. On the third floor, we even found a couple of dead cockroaches. As for the service, the staff is very friendly, but they are unabl… lisää

The facilities are very old and extremely neglected. The floor on the second level is unwalkable; all the tiles are broken, and the walls are stained and full of holes. On the third floor, we even found a couple of dead cockroaches. As for the service, the staff is very friendly, but they are unable to keep up when the hotel is crowded. At the beach during happy hour, there was only one waiter for more than 100 guests. The prices are absurd compared to what they offer... The room towels were not white and very old. The bathroom smelled like old urine.

vähemmän