Azul Ixtapa Grand Resort Spa & Convention Center - All Inclusive

“Pleasantly Surprised”

After reading some of the negative reviews here, I was a little worried about our stay at Azul. But once we got past the front desk, it was really a great experience. The people working there (outside the front desk) were amazing and helpful. Most of them speak little or no English so be prepared f… lisää

After reading some of the negative reviews here, I was a little worried about our stay at Azul. But once we got past the front desk, it was really a great experience. The people working there (outside the front desk) were amazing and helpful. Most of them speak little or no English so be prepared for that if you dont speak some Spanish. Also, make sure you convert to pesos before leaving he airport because many taxis do not take US dollars. Overall, the pool areas were very clean and the kids had a great time. The food was above average as were the drinks. They do have shows at the theatre facing the southern building so staying in that building can be loud from 8.30-9.30pm. You are a 200 peso cab ride to Ixtapa and there is nothing just ouside the hotel. Playa Linda is a short walk and Ixtpapa Island is a short kayak or water taxi away. The beach is not beautiful but it is clean. Also, there are several racoons that visit the pool after after they close at 7pm so dont let that freak you out.

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My room was on the !9th floor and had a marvelous view of the beach which I enjoyed very much. It was very clean, and the housekeeper was very good. Recommendations to make it upscale, is to add a mini fridge with a couple of soft drinks, chips & nuts and candy bars, and of course water bottles. … lisää

My room was on the !9th floor and had a marvelous view of the beach which I enjoyed very much. It was very clean, and the housekeeper was very good. Recommendations to make it upscale, is to add a mini fridge with a couple of soft drinks, chips & nuts and candy bars, and of course water bottles. Also, the towels where rough to the touch, they need to be renewed. We liked that they had a coffee shop in the lobby, and it was pretty good, it would have been excellent if they had a better selection of flavors to add to our coffee, it also lacked a better selection of bakery goods. The attendant was always courteous and provided the best possible service. Pool area definitely needed more waiters, in the entire week that we were there, we were only attended once. The restaurants were equivalent to Denny's in the states, with the exception when you are given the opportunity to fine dining at the specialty restaurants 3 times only. The menus where very limited, Seafood was not available with the exception of a crab cake appetizer. Overall, our stay was average! We went out to dinner in town where we took advantage of the 5-star seafood restaurants.

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