Blue Holbox Hotel

“Most stunning week at the most divine hotel on Isla Holbox!!!”

We spent the MOST stunning five nights at Blue Holbox. I can’t recommend this hotel enough!!! The best thing about the spot is its location, slightly east of the main town with a lovely stretch of beach in front of the hotel. It’s a bit quieter than closer to town and doesn’t have any buildup of s… lisää

We spent the MOST stunning five nights at Blue Holbox. I can’t recommend this hotel enough!!! The best thing about the spot is its location, slightly east of the main town with a lovely stretch of beach in front of the hotel. It’s a bit quieter than closer to town and doesn’t have any buildup of seaweed. It’s a lovely fifteen minute stroll along the beach to town, so is easily walkable. The staff were extremely friendly and helpful. I received useful communication via WhatsApp in the week before our arrival. The hotel arranged our shuttle for us and shared lots of helpful tips about what to do on the island. When our airconditioner briefly started beeping, we whatsapped reception and the issue was resolved immediately. The included breakfast was fresh, delicious and substantial. The bar and restaurant served delicious margaritas, cervezas and ceviche and the service was excellent! The hotel has plenty of chaise lounges with shade along the beach front and a stunning pool set back from the beach out of the heat. Our bungalow looked exactly like the pictures on booking.com. We had a stunning room with a veranda overlooking the powder white sand and sea. The unit is newly built and has a very nice bathroom and well-sized cupboard. The hotel’s layout with white hammocks hanging between the palm trees is so beautiful and tasteful! I honestly cannot recommend this place enough!!!

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“Paradise”

Hotel was beautiful. Location was perfect. Service was great. Jorge in the restaurant went above and beyond. Hotel is located about a 15 minute walk away or you can take a taxi for about 150 pesos. Hotel has a two beautiful pools and one restaurant. The restaurant food was great. Beach is within a… lisää

Hotel was beautiful. Location was perfect. Service was great. Jorge in the restaurant went above and beyond. Hotel is located about a 15 minute walk away or you can take a taxi for about 150 pesos. Hotel has a two beautiful pools and one restaurant. The restaurant food was great. Beach is within a few steps

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“Not right for us”

We had a pleasant stay at this hotel. It’s relatively new, so it feels quite modern. The room was a great size—really spacious with a nice open-plan layout and outdoor space. The location is at the quieter end of the beach, which means it’s less crowded. However, we found that the section of the b… lisää

We had a pleasant stay at this hotel. It’s relatively new, so it feels quite modern. The room was a great size—really spacious with a nice open-plan layout and outdoor space. The location is at the quieter end of the beach, which means it’s less crowded. However, we found that the section of the beach directly in front of the hotel was quite smelly due to seaweed. If you walk about five minutes to the right, it clears up and becomes much nicer. It’s around a 15-minute walk to the center, which is a lovely stroll along the beach. That said, we did have a few issues with our stay. Firstly, the customer service needs significant improvement and really isn’t up to standard. We had a very pleasant check-in, but unfortunately, that was where the good service ended. At the pool, we were surprised by the number of empty glasses and beer bottles left around, even though several staff members were standing nearby chatting. No one made an effort to clean up. We also rented bikes from the hotel—the quality was awful—and were told we had to pay in cash or pay extra to use a card. When we offered cash, they said they had no change, and there was no effort made to find a solution (such as walking to the bar to get change). Additionally, when we ordered lunch at the restaurant, there was only one other table with guests, yet it still took nearly an hour to receive a sandwich and nachos, with no updates or check-ins during the wait. Secondly, the hotel is much more suited to families than couples. The pool was full of kids, often playing games like throwing balls. It’s perfect if you’re traveling with children, but it wasn’t what we were looking for on this occasion. Overall, while we enjoyed some aspects of the stay, I wouldn’t return due to the generally poor service.

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