Dreams Aventuras Riviera Maya - All Inclusive

“Beautiful property with caring staff”

Everything about our experience was excellent. The only unfortunate thing which is outside of the hotel's control was the excess seaweed that came into there tiny lagoon water and shore. The staff was constantly trying to clear it out so again not their fault but it did kill their little beachside … lisää

Everything about our experience was excellent. The only unfortunate thing which is outside of the hotel's control was the excess seaweed that came into there tiny lagoon water and shore. The staff was constantly trying to clear it out so again not their fault but it did kill their little beachside vibe. The swim out rooms are a must!

vähemmän

“Great experience!”

Had a geeat experience. Very attentive. Ask for William!

“Overall good, but could use some improvements”

Just returned from a 7night stay at Dreams. This is the second visit we have had at Dreams. I will start with the positives. The rooms are top notch. Floor to ceiling panorama views are spectacular. The beds are comfortable, the rooms are well appointed. Choice of pillows and great room servi… lisää

Just returned from a 7night stay at Dreams. This is the second visit we have had at Dreams. I will start with the positives. The rooms are top notch. Floor to ceiling panorama views are spectacular. The beds are comfortable, the rooms are well appointed. Choice of pillows and great room service and housekeeping. The staff is second to best. They are amazing, attentive and just make the stay overall wonderful. The coffee shop is a real delight. Great drinks and snacks throughout the day make it a quick and easy break for a drink or snack. The spa is very nice and overall the resort has all the amenities you could want in an all inclusive resort. I also liked that they have a staff dediated to cracking down on people that hold or save chairs all day. He takes photos and after 45min he will move the chair hoarders so that people who actually want to be in the pool have a place. The negatives: The pools.. We upgraded to have access to the preferred pool but it was very crowded everyday and it's small so it was hard to find chairs and enjoy the pool becuase it was overcrowded. The larger pool is well laid out but out of the six days we were here the pool was shut down for two days due to people letting their kids swim without diapers and pooping in the pool. It is a real bummer to have a pool shut down for 5plus hours two of the days we were there. Everyone then crammed into the Preferred pool which is frustrating because you pay extra for an ammenity that others just sneak in or bypass. They don't have writsbands here so people can access these preferred areas pretty much unchecked. The lagoon was brown all week and nobody was using it for swimming. I understand nature is unpredictable but the neigboring resorts both had lagoons that were clear and full of guest enjoying the ocean. With our lagoon unswimable it left little options when the large pool was shut down. There are two water features at this resort. A slide and a drop slide. The drop slide was closed indefinitely. I would think they could put more urgency to fixing these slides and working on the lagoon, and large pool. It would be nice if they had another pool or cleaned up the lagoon. Overall, this is a great resort. It's small and compact but has all you need.

vähemmän

“Too moldy”

The hotel is old and definitely showing it's wear and tear. The rooms smell like mold and so does the lounge. It's ashame that the staff are really nice, but the health risk is not worth the stay.