Hotel Shibari

“The most relaxing and beautiful hotel in Tulum!”

Absolutely stunning hotel. Service was incredible and they made my best friends birthday so special with a carrot cake surprise in her room. Would definitely love to come back, was so unique with the cenote. Staff were super friendly and helpful, always smiling and joking. Didn’t want to leave! Ala… lisää

Absolutely stunning hotel. Service was incredible and they made my best friends birthday so special with a carrot cake surprise in her room. Would definitely love to come back, was so unique with the cenote. Staff were super friendly and helpful, always smiling and joking. Didn’t want to leave! Alan and Francisco were very helpful at breakfast times and always helped with our requests. Would recommend stay here anytime - Muchas gracias!

vähemmän

“Be warned. If you have been over a year ago things have changed!”

First the good news. Gustavo is a legend of a waiter and I can’t rate him high enough. For me he made the trip. Funny. Kind. Helpful. Charming. Everything you could want. Thank you Gus. Now the not so good news. I came here last year and could not wait to come back. But management has changed. L… lisää

First the good news. Gustavo is a legend of a waiter and I can’t rate him high enough. For me he made the trip. Funny. Kind. Helpful. Charming. Everything you could want. Thank you Gus. Now the not so good news. I came here last year and could not wait to come back. But management has changed. Little things make a difference. The breakfast then was awesome. Now poor. So the hidden cost of parking your car was annoying. Absolutely no need. A huge parking area. Just taking money for nothing. We paid for bed and breakfast. But the breakfast we were allowed was minimal. Not a problem from a money point of view. I’d have quite happily paid $50 extra each day for the full breakfast when I booked. But to get to breakfast and be told you can’t have milk in your coffee without paying extra for the milk is something I have never experienced before. It’s the principle. Most of the breakfast you had to pay extra for. So it was bed and minimal breakfast. I was also told off for eating a bag of crisps at my sun lounger in the cenote area. Seemed harsh!!! Lots of hidden extras you have to pay for now that weren’t there last year ruined it all for me. Shibari should be amazing. But sadly the new management have gone down a route which is depressing for anyone staying.

vähemmän