Hotel Riu Emerald Bay - All Inclusive

“Fun stay at the RIU EMERALD HOTEL AND RESORT”

Very nice and luxurious feel hotel and resort. Very friendly staff food is good drinks are good amd overall vibe was good aswell. My wife and kids enjoyed and had lots of fun just as i did. Definitely will be planning another trip to the Riu Emerald. 2 thumbs up.

“Mazaclan visit”

The hotel is nice loves it and it’s beaches the only thing was the quality , varaiety and blandness of the food served at the restaurants in all three that I tried the food was exactly tha same every brackfast lunch and dinner the entire time I was there other than that it was nice

“A fave. Great Service and Stunning Views — A Few Fixable Issues”

We’ve stayed at this RIU five times now, as well as several other RIUs in the Vallarta area, and one thing that always brings us back is the incredible staff. They are truly the soul of this resort. From the bartenders to the servers to the front desk team, everyone was warm, attentive, and genuine… lisää

We’ve stayed at this RIU five times now, as well as several other RIUs in the Vallarta area, and one thing that always brings us back is the incredible staff. They are truly the soul of this resort. From the bartenders to the servers to the front desk team, everyone was warm, attentive, and genuinely kind. They handled every small request quickly — extra towels, more water in the mini‑bar, anything we needed — always with a smile. A special touch that meant a lot to us: because they knew we were celebrating our anniversary, they left a sweet handwritten note and a lovely bottle of wine in our room. It was the first thing we saw when we walked in, and it set such a thoughtful, welcoming tone for our stay. Moments like that are exactly why we’ve returned so many times. The property itself is clean, well‑maintained, and offers some of the most beautiful sunsets you’ll ever see. The views alone make this location feel special. That said, there were two areas that didn’t quite meet the 5‑star standard this time. The food quality was fine — there was always something to eat — but it didn’t have that standout, memorable quality we’ve experienced at other RIUs. The bigger issue for us was the lack of English‑language TV options. There were no English movie channels, no ability to change the language, no subtitles, and no casting options — only news and sports. After a hot, long day outside, it’s nice to come back to the room, cool off, and unwind with a movie, and this made that surprisingly difficult. For us, this is almost a deal‑breaker, simply because room comfort matters on vacation. We still love the staff, the views, and the overall atmosphere of this resort. With improvements to the food and especially the in‑room entertainment options, this would easily return to being a perfect stay for us.

vähemmän

“Overall decent experience”

Overall good experience, were not able to book any restaurant reservations, sometimes short on food and cooks wouldn’t want to make more, half of the staff weren’t not friendly. Lots of activities for families, shows at night activities at the pools, beach is nice and clean not big waves.