Fiesta Inn Veracruz Boca del Rio

“Hotel beach without beach”

Located right on the shore the hotel beach is not useful or functional, is a wave breaker area of big rocks. Lucky the publi beach Tortuga is right there at least than 50 metters where you can play and swim in the Gulf of México.

“Good Location, Friendly staff, but Needs Updating”

Stayed 14 days as American tourists in a beach front Mexican business oriented hotel. With our limited Spanish and their English we communicated very nicely. Very quiet and relaxing. Public areas of the hotel were immaculate. Choose to include the breakfast buffet when you reserve the room. T... lisää

Stayed 14 days as American tourists in a beach front Mexican business oriented hotel. With our limited Spanish and their English we communicated very nicely. Very quiet and relaxing. Public areas of the hotel were immaculate. Choose to include the breakfast buffet when you reserve the room. The buffet was great and their drinks and other meals were also good. The staff were very friendly and helpful. The hotel is walking distance to many restaurants, a couple of casinos, and even a nightclub. The neighborhood is safe. There are many walkers, bikers and exercise enthusiasts along the walkway and public beaches. Since we stayed for 14 days, the hotel gave us a frig., bottled water, and daily coffee packets au gratis. The room had a great ocean view and was cleaned daily. (Make sure window tracts are cleaned and painted) The sink countertop was cracked and tub old but clean. Furniture was nice. The hotel is 20 years old and salt water has a toll on everything. Maintenance of painting the hotel, painting the wood posts in the pool area and the pool area itself is needed. A hotel concierge would be nice to arrange tours but we used Trip Advisor/Viator and our English speaking tours went well. Thank you Fiesta Inn for making us feel welcome and feeling as if we were part of your family.

vähemmän

“Good location, friendly staff, unclean rooms”

Great location. The staff were friendly (although some communication difficulty existed due to language issues). The room floor was not clean, the bathroom shower was awful, the tub was not draining, and the shower curtain was missing! The air-conditioner is VERY LOUD, and is a hindrance to a pea... lisää

Great location. The staff were friendly (although some communication difficulty existed due to language issues). The room floor was not clean, the bathroom shower was awful, the tub was not draining, and the shower curtain was missing! The air-conditioner is VERY LOUD, and is a hindrance to a peaceful sleep.

vähemmän

“Kind of disappointed”

We stayed for a couple of nights at this hotel because we usually love the chain but this hotel was actually disappointing from the moment we arrived. First we were told we had to check in before getting help unloading our luggage, then there was a huge lineup for check in that took over a half h... lisää

We stayed for a couple of nights at this hotel because we usually love the chain but this hotel was actually disappointing from the moment we arrived. First we were told we had to check in before getting help unloading our luggage, then there was a huge lineup for check in that took over a half hour to get through. I had requested a rollaway bed and they didn't even look into it, I reminded the person at the desk and he said he needed to check if they had any left but he never confirmed and we didn't get one. Then we got to our room and found it very run down, the terrace was actually all cracked it made us nervous to lean on it. The fixtures looked old, the phone would not work unless you tried hanging up and picking up at least 10 times. And if you actually got through to someone they would just ignore our requests, I asked for them to bring us a spoon no one ever came and on the second night there was a party and it was midnight and it was so loud we didn't sleep... I called to complain and they didn't care. Food was mediocre so we didn't eat there more than once. We would not recommend, there are better hotels for sure.

vähemmän