Monte Palm Beach

“Hotel Management Review”

Our stay would not have been possible without Diana, and we can’t thank her enough. Unfortunately, the third-party company we booked through failed to send our reservation to the hotel, meaning there was no booking when we arrived. Even though this was completely outside of the hotel’s control, Di… lisää

Our stay would not have been possible without Diana, and we can’t thank her enough. Unfortunately, the third-party company we booked through failed to send our reservation to the hotel, meaning there was no booking when we arrived. Even though this was completely outside of the hotel’s control, Diana immediately took ownership of the situation and did everything she possibly could to help us. She explored every option available, even offering solutions that went far beyond what anyone would reasonably expect. She kindly accommodated us in the breathtaking Presidential Apartment for our first night at no extra cost, charging us only the standard room rate. It was one of the most beautiful hotel rooms we’ve ever stayed in. She then arranged for us to move into a lovely sea-view room for the remainder of our stay. Throughout our holiday, Diana continued to go above and beyond. She booked restaurants for us, checked in to make sure everything was perfect, and was always welcoming, smiling, and genuinely happy to help. Her professionalism, kindness, and dedication completely turned what could have been a stressful experience into one we’ll always remember for the right reasons. Diana is a true credit to the hotel. She made our holiday special, and because of her, we will absolutely be returning. Thank you for everything!

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“Bad service, loud music. Not a relaxing 5 star holiday”

Beautiful hotel on a seafront location with lovely scenery. Superior room was spacious and cleaned everyday with new towels. It is important to note that the hotel is a beach club and so has loud base music all day every day which is unbearable after a day. Keep this in mind if bringing a family, e… lisää

Beautiful hotel on a seafront location with lovely scenery. Superior room was spacious and cleaned everyday with new towels. It is important to note that the hotel is a beach club and so has loud base music all day every day which is unbearable after a day. Keep this in mind if bringing a family, especially on the weekend it was very rowdy as anyone is able to enter the hotel for free. Shame that the spa facilities do not work except the sauna as this was something we were looking forward to. Andrej breakfast waiter was amazing. The other staff were not attentive at all and quite rude (especially reception) not what you would expect for a 5 star hotel at all. Also bear in mind that the hotel is very far from the towns of Kotor and Tivat. A taxi is around €30 each way and nowhere is walkable. All food and drink in the hotel is very overpriced for what it is but it is expensive to go anywhere else.

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