Embassy Suites By Hilton San Juan Hotel & Casino

“Good hotel with one complaint”

Second stay for me here and I like this hotel. Ideally located and the casino is great. Pool with a bar and food being a plus. Not super expensive either. Restaurant in the hotel is decent for a quick bite. Only complaint I have is the beach isn’t that close but close enough, a 10 minutes walk. … lisää

Second stay for me here and I like this hotel. Ideally located and the casino is great. Pool with a bar and food being a plus. Not super expensive either. Restaurant in the hotel is decent for a quick bite. Only complaint I have is the beach isn’t that close but close enough, a 10 minutes walk. That is not the complaint but instead the chairs and umbrellas at the beach. We pay a pretty hefty per day resort fee and when we got to the beach there were no chairs or umbrellas available. There were many broken chairs but nothing for us. The worker explained there was nothing left. There aren’t enough chairs/umbrellas to accommodate even a quarter of the hotel. This is not acceptable given we pay for this amenity. This caused us to stay at the pool more because we didn’t want to spend the day at the beach again without chairs or an umbrella. The beach is one of the main attractions in PR so this was very disappointing.

vähemmän

“Great Location.. Good Room... Friendly Staff!”

Great Stay for a quick spring break getaway... The staff was very accommodating throughout the stay.. Super friendly. The location was convenient with walkability to the beach, shops, and many restaurants. I was a little worried about the previous reviews mentioning bogus miscellaneous (smoking) fe… lisää

Great Stay for a quick spring break getaway... The staff was very accommodating throughout the stay.. Super friendly. The location was convenient with walkability to the beach, shops, and many restaurants. I was a little worried about the previous reviews mentioning bogus miscellaneous (smoking) fees during checkout but this was NOT an issue. The room was slightly dated but very clean. The lobby and common areas were on par with other Embassy Suites experiences, beautiful indoor plants and greenery. I'd recommend staying here for the traditional Embassy Suites experience.

vähemmän

“Overall a fine stay.”

Pros first; the pool area was really nice, just like pictured. There was a bar and pretty sure you could order food. We had no problem finding chairs and umbrella. The walk to the beach was a bit more than 2 blocks but still close. Look for the orange chairs and umbrellas. Very nice set up to have… lisää

Pros first; the pool area was really nice, just like pictured. There was a bar and pretty sure you could order food. We had no problem finding chairs and umbrella. The walk to the beach was a bit more than 2 blocks but still close. Look for the orange chairs and umbrellas. Very nice set up to have chairs and umbrellas at the beach! We just told the guy what we wanted and he set it up! Cons; worst ES breakfast we have ever had. The oatmeal had corn starch in it, hardly any fresh fruit other than sections of grapefruit, had to ask for salsa and it was some generic store uck, coffee was SO bitter (and I use cream so usually pretty easy) and everything in the chafing dishes was cold. We were really hoping for some local flavor. Same with happy hour, just okay. Our room had an unpleasant odor, was missing half of the bulbs in the mirror (very dark) and we were missing the sheer for the curtain. All minor issues. We still enjoyed our time here. There is a supermarket about a block away, take a right out of the entrance. Very handy.

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