Hôtel Mercure Abbeville Centre - Porte De La Baie De Somme

“Great!”

We have stayed here several times over the past two years due to (originally) the proximity to the Euritunnel, but now because we know it is consistently good. A warm welcome at reception, ample rooms, well appointed and spotlessly clean. The lift is small but enough room for 2 plus luggage. Bed … lisää

We have stayed here several times over the past two years due to (originally) the proximity to the Euritunnel, but now because we know it is consistently good. A warm welcome at reception, ample rooms, well appointed and spotlessly clean. The lift is small but enough room for 2 plus luggage. Bed linen is good quality and the heating/air con easy to adjust. The restaurant is good. Quality of the food is excellent. Maybe some changes would be good as the menu doesn't seem to have changed much from previous visits. The bar is pleasant and the staff helpful and attentive. The hotel is centrally located and there is a large free of charge public car park about 150 metres away. We keep coming back as the staff are so helpful and friendly.

vähemmän

“”

Just passing through so didn't have time to appreciate all that the hotel has to offer. The bedroom was spotless with a large comfortable bed. Had already eaten earlier in the day so didn't have the pleasure of eating in the restaurant but the menu certainly looked inviting. Great choice of food … lisää

Just passing through so didn't have time to appreciate all that the hotel has to offer. The bedroom was spotless with a large comfortable bed. Had already eaten earlier in the day so didn't have the pleasure of eating in the restaurant but the menu certainly looked inviting. Great choice of food for breakfast. Staff very friendly and helpful. The hotel does not have their own car park but free public parking is available within yards. Would certainly stay again.

vähemmän

“Mediocre - good in places, let down by certain staff”

We arrived in Abbeville on a whim and were warmly welcomed by a very helpful gentleman at reception, who went out of his way to explain parking and made things easy for us. Our room was comfortable overall, with a small balcony that was lovely at sunset. A pillowcase needed changing and was dealt w… lisää

We arrived in Abbeville on a whim and were warmly welcomed by a very helpful gentleman at reception, who went out of his way to explain parking and made things easy for us. Our room was comfortable overall, with a small balcony that was lovely at sunset. A pillowcase needed changing and was dealt with immediately, though the showerhead was heavily scaled and in need of attention. Where the stay faltered was in the customer service from two members of staff in the evenings. On two occasions, fairly modest requests (a bowl of soup at 8pm, and later, help with emptying a small room bin after a day out) were met with a tone that implied we were asking something extraordinary. Once I gently pointed this out, the manner would suddenly soften, but the initial attitude left a lasting impression. Similarly, the bar service felt distant and unwelcoming. It’s a shame, because the rest of the staff we encountered were genuinely pleasant and helpful — especially the gentleman on check-in and another member of staff who kindly sourced fresh milk. Those positive moments stood in stark contrast to the off-putting interactions that otherwise coloured what could have been a perfectly pleasant stay.

vähemmän