Novotel Dijon Sud

“A few things to address”

We stay here every year en route back to the UK from our holiday home in Provence so know this hotel well. It does the job in that it’s convenient, near a petrol station and large E Leclerc and I can probably do the journey with my eyes shut. However we have noticed over the years a gradual decline… lisää

We stay here every year en route back to the UK from our holiday home in Provence so know this hotel well. It does the job in that it’s convenient, near a petrol station and large E Leclerc and I can probably do the journey with my eyes shut. However we have noticed over the years a gradual decline in what’s offered and little things that really need to be looked at. We’d booked a room with a double bed and the sofa beds made up as two beds but initially got given a room with them made as a double. We were then moved to a room at the far end of the hotel. One of the beds had broken wooden slats, the walls were painted a horrible brown colour as was the loo and there was no fridge which we’ve always had every time we’ve stayed previously. The water coming from the taps in the bathroom also had a slightly odd smell. It felt like we’d been given a room that was rarely used or used only if nothing else was available. On the plus side all the staff were very polite, if a little inexperienced , the food was fine and the pool looked OK although we didn’t use it this time round. It’s not a cheap stay though so I think there needs to be more attention to detail to get back on track.

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