Sai Naam Lanta Residence

“1 Bedroom Apartment With Direct Pool Access”

We stayed here for 10 days. Front desk staff not the friendliest at all. The pool access was great as we didn't have the greatest weather while there so not a lot of time was spent at the beach. There was one sun lounger and a table with four chairs right out the patio door. Pool was cleaned most m… lisää

We stayed here for 10 days. Front desk staff not the friendliest at all. The pool access was great as we didn't have the greatest weather while there so not a lot of time was spent at the beach. There was one sun lounger and a table with four chairs right out the patio door. Pool was cleaned most mornings but not always. There were a lot of children in the pool from sun up to sun down so lots of noise from them. Had to keep the curtains closed when privacy was wanted which made the apartment quite dark. The shower was a bit bizarre as the shower head was super high and not adjustable (I'm 5'7 and my partner is 5'11). Under the kitchen sink as well as the bathroom also had a disgusting rotten egg smell daily which we couldn't totally figure out where it was coming from. Tried covering the shower drain with a bowl but didn't make a difference. Water cooler in the room beside the couch was nice. Cost was 40 Baht to exchange it for a new one at the front desk. The usual instant coffee, sugar, and Coffee Mate packets you typically get with hotels was not provided so buy some before arriving if needed. Same with toilet paper and shampoo and soap - just the first use provided and then you're on your own for the rest. There is a 7-11 just up the street. Dishes, cutlery, glasses, coffee cups, wine glasses, etc are all provided. There is a laundry bag in the unit that you are supposed to be able to leave out the front door and it'll be picked up and returned clean the next day. Tried it and our laundry just sat in the bag outside for 24 hours before we grabbed it and dropped up the road to a laundry service. Great golf simulator with lovely owners just up the road (Lanta Golf). Lots of different places to eat and drink around as well. The roads are still under construction so not a lot of room to walk and it always seemed to be dusty or muddy when walking on the roads.

vähemmän

“SO SO...”

Rooms are nice and spacious, pool is well-kept. However, majority of staff who interact with guests are not particularly friendly or welcoming. Besides attitude, basic aspects of hotel and restaurant management could be trained and improved.