Royal Azur Thalassa

“Perfect stay for my special Birthday”

Firstly thank you hotel Royal Azur for a fabulous stay in March 2024 you excelled yourself in your hospitality and the fabulous room/suite it was perfect in every way. Here is my review of my stay at Royal Azur I feel it’s an honest and clear opinion of my stay in the hotel this year in March ... lisää

Firstly thank you hotel Royal Azur for a fabulous stay in March 2024 you excelled yourself in your hospitality and the fabulous room/suite it was perfect in every way. Here is my review of my stay at Royal Azur I feel it’s an honest and clear opinion of my stay in the hotel this year in March I would like to say, I am a regular visitor to Hammamet and to both the Royal Azur & Bel Azur but in no way does this sway my opinion on my review. I was celebrating a special birthday with my daughter. I chose when booking with TUI to upgrade to a suite having previously stayed in various rooms from sea view rooms to bungalows in both hotels. When I have previously stayed in Royal azur the hotel was not fully functional or open back in September 2022. It is now completely refurbished and open and doesn’t disappoint, rooms are fabulous clean well decorated and comfortable sadly as it was March the outdoor pools are too cold to swimming but look outstanding the indoor pool is lovely but I do feel it could do with a little bit more cleaning as I have stated I am a regular visitor to these hotels and did feel that the indoor pool was a little disappointing on this visit and felt dirty around the pool area and could’ve done with some cleaning. There are three outdoor pools and plenty of sunbeds and look forward to returning when the weather will be warm enough to enjoy the outdoor area as it is outstanding. I chose to have a suite as I was visiting with my daughter and it was nice to have that extra room and space. It had a fabulous living area leading onto a balcony which overlooked the pool area. The bedroom had a super king size bed. Plenty of space around and again a second balcony which again looked over the pool area, the bathroom had a huge freestanding bath, a separate toilet and a shower with showerhead and extra handheld shower plenty of space to sink and a huge mirror handy for make up also a separate magnified mirror. In the hallway as you enter there are large wardrobes with plenty of hanging space and cupboard space built-in safe seating area under cupboard, fridge and coffee machine. Also a second separate toilet and sink. My only suggestion would would be that they should possibly provide more within the mini fridge maybe some soft drinks as it is classed as a five star hotel in general hotels of this standard in other countries would provide these daily or at least on arrival there was 2 small water bottles but never replaced the whole week something which in my other visits was always done daily. also although we are not coffee or tea drinkers, I didn’t see any tea facilities or coffee pods to use within the machine maybe an oversight by the maid. I would like to also comment that I found the maid/maids cleaning the room were disappointing made no effort having seen in other rooms when visiting others have done more I’m generally a very tidy person so there is often little to do however I feel she didn’t do what was necessary also i.e. flowers decorated towels although not important and I appreciate they often work hard within hotels, These little things do make your stay Pleasant. Even although it was clear it was my birthday nothing special was done that day which in previous stays is done daily by other maids I felt that this time it was overlooked Sadly We had also noticed that things had been opened within the room but obviously nothing of any value was taken or disturbed but noticeable that things were opened that shouldn’t have been. I didn’t report this as I didn’t feel it was necessary but it did make me very wary for the further days. I’ve never encountered this in either, in my visits within my rooms I have never felt I needed to lock things away but equally never left anything of huge value open or in view. A couple of chocolates were taken but I would have happily shared it just a small insight which was disappointing. As expressed, I am a regular visitor to Tunisia and to hammamet as I have friends & family here, so although we were all inclusive we don’t always eat within the hotels. We will often eat outside and food is very reasonable should you choose to do this. equally the food within the hotel was plentiful delicious and the restaurant staff are very accommodating very attentive to any needs should you require something my only criticism is sadly on the times that we did eat within the restaurant which was very few times. Food was often cold ? This is something I have noticed within both hotels recently and may need to be addressed even when food has only just arrived it doesn’t stay warm long but it is not by no means putting the restaurant down, they’re just seems to be an issue in keeping food warm whilst it is on display but everything within the restaurant is generally fresh plentiful and tasty. It was just a small disappointment. There is plenty to choose from fish meat salads, pasta station pizza station and fresh food being cooked while you’re browsing equally separate stations with pre-prepared food which is topped up regularly desserts are fabulous plentiful fresh fruit on display for you to take as your needs. There is, soft drinks water which waiters will attend to I did see wine on other tables, but I’m not someone who drinks much alcohol these days I was a little disappointed that as it was my birthday normally in hotels they surprise you with a small cake it wasn’t important but in all my times of visiting I have received a cake sadly this year it didn’t happen and was a little disappointing. the bar in reception was plentiful with lots of alcoholic drinks and cocktails. Can’t comment too much as we didn’t partake. Sadly we were always in a rush to visit family ! but from what I could see and the few drinks I had at the bar they were served well and didn’t disappoint. The hotel staff are pleasant helpful in every way should you require a taxi They will organise this for you. Obviously, I am familiar with the area but sometimes to have someone within the hotel get you a taxi it can be easier in the evening than having to stand and flag a taxi passing. They have a bureau to change so you can change day by day, should you require this I found reception staff impeccable friendly and always a smile and a hello and a good evening when we passed. As we were visiting out of season in March hotel was very quiet but I choose to often come at these times as I prefer the hotel to be quieter, but that’s a preference for us. We have also been within season like all hotels they can be very busy but I’ve never had any issues with this either. I do feel that the hotel lacks some entertainment. I know the other hotel bel azur has day and evening entertainment that you can walk over to enjoy, the bar area and a disco both of which are entertaining. having visited other hotels within Hammamet I can say that as much as this doesn’t concern me for those coming for entertainment I do feel this hotel does lack that fun entertainment side so could be disappointing if you are after a fun packed entertainment hotel , equally it may be that if you are looking for a quiet pleasant luxury hotel then this hotel will not disappoint. Generally, I would say this is one of the best hotels within Hammamet. Yes there are plenty to choose from but depending on your preference of what you’re looking for I would say this comes up one of the top three from my own view but I choose to stay in this area, as I know the area well I often travel solo and for me it’s easy to come and go from the hotel and feel safe. I’ve never had any issues as a single female solo traveller coming and going or felt threatened I speak a little Arabic and understand it well which helps so I always feel reassured when visiting this area but if you’re not familiar then it’s like anywhere in the world you have to keep your eyes open, and be aware of what’s around you Hammamet is a safe place and Hammsmet for me is a lovely place to visit regardless that I am familiar with the area and the country. I always find people respectful if you treat them with respect but that goes for anywhere within the world. I feel my opinion and review been honest and hope it helps for those looking for accommodation within Hammamet. I look forward to visiting Azur hotels and Hammamet very soon. Thank you from myself and my daughter for a fabulous stay in march Regards Shelley & Harleigh

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