Iberostar Selection Eolia Djerba

“A Great Hotel with Great Staff”

We booked this hotel for our anniversary/ birthday, really excited as we checked in, we were greeted very well the actual hotel lobby itself was absolutely huge it was really comforting walking in and we were given drinks as we walked in as well and then the check-in staff greeted us as we are IHG … lisää

We booked this hotel for our anniversary/ birthday, really excited as we checked in, we were greeted very well the actual hotel lobby itself was absolutely huge it was really comforting walking in and we were given drinks as we walked in as well and then the check-in staff greeted us as we are IHG members so it was a really good check. We were given our room key of which we were put in a block that was nice it was quiet and very convenient to the restaurant and the swimming pool. Now a little bit about the room itself. Initially the room was great it's large had a comfortable bed we had a balcony facing the maintenance area which wasn't the best but nevertheless it was a good stay good TV and a decent sized bathroom but there were a few things that needed addressing. We didn't have any towels on arrival We only had one turn down service for throughout the whole state We weren't given any bathrobes or slippers We were only offered a fruit bowl the once during the stay The fridge itself wasn't cold enough at all it literally didn't keep any water or juices cold The AC also wasn't cold, so we had to get somebody just to have a look at it, but it still wasn't cold, but it was very hot outside. The bathroom itself had a few fixtures like the towel rail the shaver point there was very loose so there were a few fixtures that needed attention. As I mentioned the birthday, so we were given a special sort of like invitation to a particular restaurant which we really look forward to. But unfortunately, the person that was actually checking us in into the restaurant had mixed the tables up and given somebody else our birthday table who had the birthday banners, but it wasn't their birthday and even they were a little bit surprised that they had the birthday table for when they started clapping and singing Happy Birthday for us it was a little bit weird but food itself was great but it's just to make a point. Now to the good points Soufri and Aisha absolutely made us stay so welcome they were amazing always tentative always at our beck and call always asking how we were. My wife felt a little bit unwell and Soufri and Aisha absolutely went out their way to make sure that she stayed hydrated offered a doctor medical advice all sorts just to make sure that she was looked after so I really applaud these two I think the hotel wouldn't run without Soufri and Aisha. Generally, the staff are very friendly across the complex in the buffet area the bar area and the snack bar area all the staff are friendly always tentative never huffed and puffed they just were at your beck and call The food in the buffet area is amazing breakfast was amazing lunch was amazing in both snack bar and buffet, and dinner was amazing we were never ever left hungry just great food great service great drinks overall a very good experience in the hotel we highly recommend it.

vähemmän

“The incredible hotel”

It is the best hotel i had so much fun here with people with everyone here and everything was so incredible the animators , the food , the party everything here is fantastic i really love this place i wanna came back next year ❤️❤️ Thanks for all the people here and i hope we meet another time 😍… lisää

It is the best hotel i had so much fun here with people with everyone here and everything was so incredible the animators , the food , the party everything here is fantastic i really love this place i wanna came back next year ❤️❤️ Thanks for all the people here and i hope we meet another time 😍😍❤️‍🔥💋

vähemmän

“Wonderful stay – the staff is a true treasure!”

This was our consecutive trip abroad, but our very first time in Tunisia (Djerba). This hotel absolutely deserves its 5 stars, first and foremost because of the incredible people who work here. We would like to send our warmest thanks to the entire staff and the waiters. Their hospitality, consta… lisää

This was our consecutive trip abroad, but our very first time in Tunisia (Djerba). This hotel absolutely deserves its 5 stars, first and foremost because of the incredible people who work here. We would like to send our warmest thanks to the entire staff and the waiters. Their hospitality, constant smiles, and helpfulness are an invaluable asset to this place. Special thanks go to Hassim, Youssuf, Malik as well as many others whose names we unfortunately didn't manage to remember 🙈 (we are so sorry!). Youssuf, a huge, heartfelt thank you to you specifically – we truly hope the management recognizes and appreciates everything you do for the guests! And for us 🥂 The animation and entertainment team also did a fantastic job. Thanks to the seemingly infinite energy of Amigo and DJ Simon, our evenings were absolutely perfect. We haven't had this much fun in a very long time! A special shout-out to the team leader, Mohammad – he is not only an excellent entertainer and dancer😎 but clearly a brilliant team leader as well 👍 We won't go into details about the food or the room facilities, because everything was at a very good and appropriate level. Even if there were some minor inconveniences 😉, the incredible atmosphere made them completely irrelevant. Thank you for an unforgettable family holiday! We highly recommend this place!

vähemmän

“Djrab”

I've come to this hotel with my family. I need to say that's one of the best hotels I had been to. Very good animators, lot of activities, very good quality food.