Royal Tulip Taj Sultan

“The Best hotel”

Hi thank you fór all stáf in the hotel the Best hotel fór Holiday thank you fór team animation simo thank you fór all activti And help ass thank you

“Good holiday”

Hi l m here first time its nice hotel and team animațion Věry good active thank you for simo I šaty oné week here I cam back nice servis ❤️

“⭐️⭐️⭐️⭐️⭐️”

I love it such a good experience specially eya was so sweet💗

“Not 5 star hotel!”

Unfortunately, this hotel does not meet the standards of a 5-star property, especially considering we paid for an all-inclusive stay. The room was spacious and generally kept clean by housekeeping, which was one of the few positive aspects. However, the bathroom was in poor condition. The hairdryer… lisää

Unfortunately, this hotel does not meet the standards of a 5-star property, especially considering we paid for an all-inclusive stay. The room was spacious and generally kept clean by housekeeping, which was one of the few positive aspects. However, the bathroom was in poor condition. The hairdryer was half detached from the wall with a broken hose and was completely unusable. The shower drain was clogged, so every shower resulted in standing water that took hours—sometimes the entire night—to drain away. Even the curtains were torn, which is simply unacceptable for a hotel advertising itself as five stars. The outdoor restaurant/bar was the biggest disappointment. The staff there were consistently unfriendly and seemed annoyed to serve guests, even early in the morning. Hospitality should be a priority in a hotel, but that was clearly not the case here. The all-inclusive package was also disappointing. Basic drinks were frequently unavailable. I'm not talking about exotic cocktails—something as simple as Coke Zero was often unavailable. That is not what I expect from an all-inclusive 5-star resort. The food was another major letdown. I travel frequently and know what a genuine 5-star hotel should offer. The quality, variety, and overall dining experience were well below the standard expected for this category. Finally, one of the most frustrating aspects was the lack of English throughout the hotel. Almost everything was only in French and Arabic. This is an international hotel that depends on tourists from around the world, yet English was missing from menus, signs, and much of the communication. For a hotel welcoming international guests, this is simply unacceptable. Overall, this hotel has the potential to improve, but in its current state it does not deserve a 5-star rating. The clean and spacious rooms cannot make up for the poor maintenance, disappointing food, unfriendly service, and lack of consideration for international guests.

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