The X Belek

“Staff friendly and hotel beautiful”

The inside bar is lovely. The hotel is beautiful, staff are very friendly and hotel is very clean. The food could be warmer at the buffet restaurant. Starbucks was a great added touch.

“Good resort, could be better but was a great holiday”

Food & Drink - Superb, was plenty to choose from, it was cooked beautifully and all very tasty. - you could eat 24/7 if you were there as an adult couple - she & he a’la carte was brilliant in the adult section and included as part of the all inclusive booking - ice creams around the resort in fr… lisää

Food & Drink - Superb, was plenty to choose from, it was cooked beautifully and all very tasty. - you could eat 24/7 if you were there as an adult couple - she & he a’la carte was brilliant in the adult section and included as part of the all inclusive booking - ice creams around the resort in freezers that you can help yourself to - drinks are branded drinks, branded alcohol available if you request a specific brand - the bookable a’la cartes were “ok”, the food quality was good but not entirely to our taste but that was ok, service was brilliant - Starbucks is a brilliant edition, this is in the adult only section. The machine was broken 3 days of our stay and the poor staff member had a hard time from guests when it wasn’t her fault at all. A second back up machine may have helped her Staff - super friendly - very helpful - kind people - they do not expect a tip but were all very grateful when we did tip - constantly cleaning, resort was immaculate - English was ok however would recommend speaking slowly and clearly, every does their best - important to know children must be 16 or over to access the adult section. The life guards were brilliant at making sure this rule was followed and will call reception to ensure the rule is implemented. This was often to their detriment as some residents were horrible to them despite clear signs at entrance to adult only sections explaining the rule. Rooms - rooms were brilliant, very clean, very tidy and modern although we asked to move room as the night club was too loud from the second floor on B wing. You cannot here the night club from floor 3 - it is well worth getting a red and black room, these are one of the few rooms with blackout curtains (yes the room looks a bit wild but it was pitch black with curtains closed) - bathrooms were modern and made to a good standard - mini fridge is refilled daily - room has a safe Activities - plenty on offer through the resort and many at the beach - the resort is clearly a party resort, this impacted 2 nights of our stay and should be something to consider if looking for a quiet holiday. The music played is VERY LOUD at the night club which was why we asked to move room and on one evening there was a party which ran to 1040pm on the adult pool side which I’m sure many people enjoyed… we did not (but we are older)

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“Disappointing Hotel”

Firstly on a positive note we found the staff extremely pleasant and hardworking. It’s just a pity there were not more at the bars and Starbucks - more later First impressions were favourable. The public areas were spotless and we were quickly checked in and luggage delivered to the rooms while we… lisää

Firstly on a positive note we found the staff extremely pleasant and hardworking. It’s just a pity there were not more at the bars and Starbucks - more later First impressions were favourable. The public areas were spotless and we were quickly checked in and luggage delivered to the rooms while we went to the late night snack bar. From there it went downhill Rooms - although spacious they weren’t cleaned too well. Beds were made daily but that was about it. Only when we complained was a proper clean carried out Pools - we were only at the family side but the pool was not big for the number of guests. This was made worse when they had two activities on at the same time in the pool. These were adult only so left little space for families and kids. Areas round the beds were not cleaned daily with spilled drinks still there for a couple of days. Bins were provided but not regularly emptied (until we complained). My wife slipped going over the bridge one evening because it was slippy. She was ok in a couple of days but was disappointed that there was no follow up despite customer service being aware Entertainment - was a mixed bag with some good professional shows. Was nice to have one night with bouncy castles etc for the kids Bars - good selection of branded drinks in the lobby bar however this was a distance from anything. Only local drinks at the pool bar during the day and evening when the entertainment was on. Staff were good but generally only one on shift so often long queues Starbucks - again nice option but needed more staff Food - perhaps the most disappointing aspect of the holiday. There was always plenty selection if you liked cold meals. Even at 7 in the morning first in for breakfast the fried eggs were cold. We were told that there had been many complaints and I’m not surprised. We even tried the ala carte and was served an overcooked steak on a bed of cold potato and rice. How can freshly prepared food be cold ? All in all we enjoyed our holiday because we were there as a family but would not return to this hotel or recommend it to any of our friends or family

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