Vikingen Infinity Resort & Spa - All Inclusive

“Just Ok”

I stayed with my family of five. We arrived at night and the check was long and seemed disorganised. The staff weren't friendly throughout the hotel, except one guy who worked in the Barista cafe. Staff dont seem to care about customer service but I think this is Turkish culture from what I'v... lisää

I stayed with my family of five. We arrived at night and the check was long and seemed disorganised. The staff weren't friendly throughout the hotel, except one guy who worked in the Barista cafe. Staff dont seem to care about customer service but I think this is Turkish culture from what I've heard. First impressions at the desk wasn't great, the decor was weird, like some sort of jungle theme. Our rooms were fine, clean and spacious, and cleaned regualry. The pools were hard to find a space during peak times, so we went to the beach mostly. The food was a good selection but after day three, you pretty much know what your getting, but was till a good nice. Perhaps theme nights would have been nice, and Desserts were nice. Lunch menu was better at the Pool restaurant over the bridge. The drinks were ok,but got boring after a while. The entertainment was ok, and liked the fact it was laid out well for seating, unless you have problems climbing up steps. The Turksih spa was nice but the gym is small. I think the location was a big let down for us, as no town close by to walk to except for a little mall close by, wehere you can buy fake designer goods. I wouldn't stay there again, nor in that aera, as its not central to anywhere. The staff were unfriendly and not very helpful, so don't expect much in terms of customer service. The safri jeep excursion was the highlight of our holiday and defiantly worth doing.

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“Good”

In general good hotel.wouldn’t go for anything higher then „good”. As they are extremely busy ,cos it’s a massive hotel(7 guests) , I can’t complain about similar food etc like other , cos I understand they won’t change menu to make everyone happy. Good standard of food and obviously local’s dri... lisää

In general good hotel.wouldn’t go for anything higher then „good”. As they are extremely busy ,cos it’s a massive hotel(7 guests) , I can’t complain about similar food etc like other , cos I understand they won’t change menu to make everyone happy. Good standard of food and obviously local’s drinks. That’s absolutely fine! There was a few issues tho! That’s why only„good”. Biggest problems - some staff abuses guests! The worst is guy buy to big pool. Asking for tips all the time ! Call himself „Devil”. Bold ,tallish guy. Next thing was a rooms. Two couples of our group get very doggy rooms. Poor location, next to big pumps ( ac ) , and dirty bathroom. The have to pay extrication there was no chance to stay there. Internet /wifi. Very expensive! I would expect in that kind of hotel (5*) it would be free!!!!! If not free, then I fair price…… There wos some other things but in general „GOOD”. The best is chicken corner !!!! 1000%

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