Mondrian Mexico City Condesa

“Wonderful Stay in a Great Neighborhood”

What a lovely hotel! We loved our 8 night stay at Mondrian Mexico City. The hotel is in a great, walkable neighborhood. Rooms are nicely appointed and updated. Staff are all so friendly and helpful, and the coffee shop and hotel restaurant are great. The real standout of our stay was the concierg… lisää

What a lovely hotel! We loved our 8 night stay at Mondrian Mexico City. The hotel is in a great, walkable neighborhood. Rooms are nicely appointed and updated. Staff are all so friendly and helpful, and the coffee shop and hotel restaurant are great. The real standout of our stay was the concierge, Gustavo. He went above and beyond both before and during our trip to make sure we had the best time possible. From arranging airport transfers, to scoring us a reservation at Contramar, from asking about our adventures every time we saw him, to going all out to help us get tickets to a Diablos Rojos game, Gustavo is a true gem. He made this trip truly unforgettable. We will absolutely be back to CDMX and will surely chose Mondrian as our home base.

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“Nice hotel but membership treatment is not so good”

Hotel is nice, rooms are nice and big, but treatment of loyal member is poor compared to other hotels

“First Stay at Mondrian Mexico City via AmEx Travel”

I will preface that my feedback will include details that are tied to AmEx, since this property is a part of their Hotel Collection. There are many positives to this hotel, if you want to stay in a prime location and want to support the local economy. The Mondrian Mexico City Condesa is situated i… lisää

I will preface that my feedback will include details that are tied to AmEx, since this property is a part of their Hotel Collection. There are many positives to this hotel, if you want to stay in a prime location and want to support the local economy. The Mondrian Mexico City Condesa is situated in a neighborhood with easy access to everything you may need on a trip. With AmEx, there are benefits for certain members such as: complimentary breakfast for two, experience credit, and early check-in/late check-out. I will note that the complimentary breakfast only includes their buffet. Since I have some dietary restrictions, it was a challenge to get full from the available selections. I wish there were more options for people who don’t like eggs or who are lactose intolerant; however, there is fresh fruit and a chia seed pudding that can satisfy you. Additionally, the quality of the room isn’t at a standard that I’ve experienced from other 5-star hotels. There aren’t enough vents in the bathroom and drainage in the shower could use some reengineering. The robes are tiny, if you wear a size medium or larger, and their mini fridges don’t get cold enough to store food and drinks properly. On the contrary, the staff more than make up for what the building itself lacks. From the front to the concierge, there’s a willingness to make your experience at the hotel as pleasurable as possible. The concierge would help you locate a doctor, if you need medical assistance. Any concerns that I brought to the staff’s attention was addressed with swiftness and care. When you dine at the La Terraza, the team will know you by name and care for you. A special shout out to Angela for her exceptional care and attention to every guest that comes her way. She treated me with kindness and generosity, which has been the case for all of the La Terraza staff. Overall, it’s a good hotel to stay if it’s your first time in CDMX and try to support the local economy where you can.

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