Meliá Zahara Resort & Villas

“Good if that's what you want”

So it's a well run hotel on a fantastic stretch of beach with mostly great staff and ok breakfast. But. It's a soulless chain hotel with no nuance to it's amazing surroundings. you can be part of a chain and localize at the same time. The most irritating thing was the piped music in every p… lisää

So it's a well run hotel on a fantastic stretch of beach with mostly great staff and ok breakfast. But. It's a soulless chain hotel with no nuance to it's amazing surroundings. you can be part of a chain and localize at the same time. The most irritating thing was the piped music in every part of the hotel....the same 4 or 5 digitally created 'beach vibe' tracks being played on loop in every part of the hotel 24-7. It was like 'Cuckoos Nest'. Special mention to the the beach restaurant which would've been 5 stars except for the brain-dead playlist loop. The staff must be off their wits.

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“Really not happy with this place.”

Really not a happy bunny. We arrived yesterday, and were advised of our room. No help with luggage, no showing us where the room is, just instructions. We had arrived by car and just wanted to go to the pool area for a drink. We then went back to our room to freshen up - at which point we reall… lisää

Really not a happy bunny. We arrived yesterday, and were advised of our room. No help with luggage, no showing us where the room is, just instructions. We had arrived by car and just wanted to go to the pool area for a drink. We then went back to our room to freshen up - at which point we really started to look at it. No plug in sink, no dressing table/mirror/plug socket in the same place. One bedside table only. Deck chairs on balcony - really? I have two replacement knees and struggle to get out of these chairs. Toilet paper in a difficult place to get at when needed. Presently my suitcase is sitting on two chairs as there’s nothing - apart from the bed - to put it on to unpack. We went to talk to reception to state we were not happy. Nothing else available, “maybe tomorrow”. Here we are at “tomorrow” and no availability of something that has a shower. Again, with the knee issue a bath is no use. Additionally €20 per day to park in their car park - astonishing! At one point it was perhaps possible to offer something in an upgrade but we’d have to pay extra. We’re already paying €366 per night … Breakfast in the main area this morning was a complete shambles. Bread to toast in one area took five goes at toasting before it was actually remotely toasted. Then to a completely separate area where one chap was preparing eggs for the queue. At the point at which we left the restaurant there was a queue of people waiting to be seated. We’re supposedly here for five nights and I don’t even want to unpack. They state they cannot help at the moment. We paid online up front, as those were the terms unless one wished to pay extra, and let’s face it, it’s enough to pay. But for that amount of money we were expecting far better! After our stay - and I don’t want to stay - we leave here for another Melia hotel at Estepona - let’s hope it’s a whole lot better than this!!

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