Hotel Hacienda del Conde Meliá Collection Golf & Spa - Adults Only

“We LOVE Hacienda del Conde”

Very good third stay. This stay at Hacienda del Conde was our third stay since may 2025. I rated 5* for the exceptional welcome and service received from the colleagues at the Hotel. The front office was simply phenomenal: Magdalena, Sandro and Rita (to name a few of them) were fantastic (and also… lisää

Very good third stay. This stay at Hacienda del Conde was our third stay since may 2025. I rated 5* for the exceptional welcome and service received from the colleagues at the Hotel. The front office was simply phenomenal: Magdalena, Sandro and Rita (to name a few of them) were fantastic (and also Yolanda at the Spa)! The food and beverage was equally good and we definitely felt welcome (back) and recognised. Most importantly , the front office and restaurant staff are consistent with the level of service they deliver. We tried the spa for the first time and I recommend booking a treatment. Excellent and very relaxing. However, we felt like the housekeeping did not deliver compare to our previous stays. The morning service was good but we never received a consistent turn down service. We stayed for six nights and the turn down was only done three times, always with different standards. Not a big deal, but it is with these details that a hotel makes a difference. Finally, and on a personal note, it feels like the management of the hotel is no where to be seen. Once again, not a deal breaker but it is always a nice touch to meet all the colleagues (including the management) at a property especially when returning at a hotel. We stayed in various "resort" properties and on numerous occasions, a welcome cocktail with management was organised or managers introduced themselves during our stays. We will be back as we definitely LOVE Hacienda del Conde and we just hope that the little issues mentioned above will then be resolved.

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“Pelimatka”

Tyylikäs ja rauhallinen hotelli golfkentän vieressä. Hyvä ja ystävällinen palvelu. Runsas buffee. Pienellä lisämaksulla vielä paremmat huoneet. paljon portaita kivoja allasaluetta. Vahva suositus tulla myös uudelleen.

“Lovely hotel, shame about the restaurants”

We recently stayed for over a week. The hotel and the room were fantastic - immaculate, uncrowded, with exceptional service. Our ocean view suite was perfect (minus the chain smoking German businesswoman next door who was constantly outside on the balcony using her phone speaker... not the hotel's … lisää

We recently stayed for over a week. The hotel and the room were fantastic - immaculate, uncrowded, with exceptional service. Our ocean view suite was perfect (minus the chain smoking German businesswoman next door who was constantly outside on the balcony using her phone speaker... not the hotel's fault). The pool was rarely busy, with ample availability of loungers even on busy days, and we were often the only people in the water. The grounds were perfectly kept. Overall, it felt every bit the luxury escape. The main gripe is the restaurants which felt like a bit of a con. First off - the buffet is extortionately expensive... 48€ per head, plus overpriced wine, plus automatic service charge (for a buffet!!!) meant we paid 165€ for two people for one night. For a slightly above average buffet! The neighbouring restaurant is slightly better value, but there are some sharp practices there. You're brought a bread basket on arrival without prompting, which is fairly standard fare, until you see it added to the bill at the end! Same deal with water. The food was fairly nice, but nothing special. Again, service charge was added without asking. There is excellent food in local restaurants for a mere fraction of the price. Unless you are completely immobile, I'd avoid the hotel food, with the exception of the breakfast which is excellent. Overall, it's a lovely place, but the captive-audience-baiting restaurant grift took the shine off a considerable amount.

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“Heikkotasoinen”

En voi suositella mitenkään. Viiden tähden hotellissa pitäisi pieniinkin asioihin kiinnittää huomiota. Jos huonetta ei siivota kunnolla, edes WC: tä, niin ei hyvä. Buffet -ravintolan tuolit olivat niin likaisia, että eräs rouva toi mukanaan pyyhkeen, jonka päällä istui. Henkilökunta ravintolassa ei… lisää

En voi suositella mitenkään. Viiden tähden hotellissa pitäisi pieniinkin asioihin kiinnittää huomiota. Jos huonetta ei siivota kunnolla, edes WC: tä, niin ei hyvä. Buffet -ravintolan tuolit olivat niin likaisia, että eräs rouva toi mukanaan pyyhkeen, jonka päällä istui. Henkilökunta ravintolassa ei ymmärrä englantia?! Jako tavallisiin ja eliittiasiakkaisiin on silmiinpistävää. Alimman tason huoneista näkee savisen rinteen, myytiin "golfnäkymällä" ;) Hyvää: sijainti, rauhallinen paikka ja arkkitehtuuri Huonoa: Henkilökunnnan palvelun taso yleisesti, hankala liikkua tasojen välisissä kapeissa portaissa. Meteli käytäviltä klo 7 aikaan. Surkeaa: Siivous ja ruoka

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